Moonspin Casino Review - Get 30,000 GC + 3 Moon Coins

Moonspin Casino has been busy making up for lost time since they opened shop in 2023. From original and exclusive games to compatibility with 7 forms of crypto, they’re anything but your ordinary sweeps casino. 

For this Moonspin review, I registered with the site and got to work playing games, opting into promotions, making purchases, redeeming prizes, and much more over the course of a week. Here’s what I found.

Moonspin Overview 

Moonspin Promotions and Bonuses 

I opted into all the promotions and bonuses offered by Moonspin, and I’m showing you how I did it. Starting with their 30,000 GC + 3 MC welcome bonus and ending with their rakeback bonus, I kept my coins balance well-stocked without spending any of my money. Let’s take a closer look.  

Welcome Offer 

Moonspin’s no deposit welcome bonus is worth a total of 30,000 GC and 3 MC, spread out over your first three days on the site. 

After signing up with Moonspin and verifying my email address, I saw 10,000 GC and 1 MC in my casino balance. I signed into my account the next day and came back the day after to get  the remaining 20,000 GC and 2 MC advertised in their welcome offer. 

I got 10,000 GC and 1 MC on both my second and third days as a new player, leaving me with a total of 30,000 GC and 3 MC. While I got my initial bonus of 10,000 GC and 1 MC automatically, I had to go to their “Bonuses” section to claim the second and third parts of their welcome pack. 

It’s a valuable and easy-to-claim offer, and the perfect start to life at Moonspin.

First Purchase Offer

It’s completely optional to buy Gold Coins at any sweepstakes casino, but many sweeps sites include a discount or boost on your first purchase as part of your welcome offer. For instance, Spree is offering a 200% boost if new players spend $9.99, which is worth 30,000 GC and 30 free SC.

Unfortunately, I couldn’t find any first purchase offers from Moonspins, and it’s definitely something I’d like to see added. 

There is one exception: if you purchase the most expensive GC pack worth $500, you’ll get an additional 20 free MC for a total of 500,000 GC and 520 MC. It’s a nice offer for higher rollers, but not much use for more casual players. 

Moonspin Bonus Code 

There’s no Moonspin bonus code required to claim any of their promotions. Any new players you invite must enter a referral code while registering in order for you to get their advertised bonus. 

Refer-A-Friend Bonus 

Moonspin’s referral bonus is commission-based rather than offering a set number of GC or MC. 

I clicked “Refer A Friend” from the sidebar and clicked the miniature clipboard next to find my unique referral link. Next, your friend needs to sign up using your referral link and buy the equivalent of $25 worth of GC.

Once they do, you’ll receive 10% of the house edge whenever they play games with GC or MC.

Unfortunately, I wasn’t able to get any friends to sign up over the course of my week of testing. Still, it’s an interesting twist on how referral bonuses normally work. I can see it being very valuable if you wind up referring a person who plays a lot. 

Moonspin Hourly Bonus 

Instead of a daily login bonus, Moonspin has taken things to the next level with multiple bonuses every day, every couple of hours. You can get a top up of 0.3 MC every 1.5 hours, and an extra 1,000 GC every 2.5 hours. 

Before you can claim the bonus, you need to verify your account. 

I accessed Moonspin’s hourly bonuses, I clicked “Get Verified” and chose my country of residence on the next screen. After selecting “US Resident” and clicking on “Next,” I entered my phone number and clicked “Send Verification Code.” I entered my six-digit code when prompted. 

I clicked the “Claim” pop up to receive my first 1,000 GC and 0.3 MC. On this screen, I saw that I could receive 1,000 GC every 2.5 hours, and I could get my hands on 0.3 MC every hour and a half. In my opinion, this is far more generous than a daily bonus. 

Thankfully, there’s a running timer next to both bonuses so you’ll know exactly when you’re able to claim them again. 

You can click your profile icon and click “Bonuses” to view their promotions at any time. If you’re on mobile, click the miniature “Rewards” icon at the bottom of your screen. 

Moonspin Rakeback 

Moonspin will give you instant, weekly, and monthly rakeback when you lose enough GC or MC. They’ll credit your account with 5% of the house edge once your “rakeback wallet” has upwards of $0.20. 

You’ll get 3% of your house edge delivered to your rakeback wallet every Monday, and you’ll get 2% of the house edge credited to your account on the first day of every month. The final amount varies based on how often you’re playing, but your bonus coins are subject to a 3x playthrough. 

I actually ended up winning during my week of testing, so I didn’t end up receiving my share of rakeback. However, I like this promo in theory.

Claim 30 Free Spins 

If you manage to hit a 100x multiplier on Limbo, Crash, Chart Betting, or When Moon Bro while playing with Moon Coins, you’ll claim 30 free spins immediately. I wasn’t able to reach this multiplier at any point during my testing, but I noticed that bonus spin winnings come with a 35x playthrough. 

Players who are lucky enough to land a 100x multiplier on any of Moonspin’s qualifying games will find 30 free spins waiting for them in the “Bonuses” section underneath their profile settings.

Moonspin User Experience 

While their gaming library needs a bit more variety in my personal opinion, I had a blast playing slots and specialties at Moonspin Casino. Even without a downloadable app, I didn’t have any trouble finding my way around their beginner-friendly interface on desktop and mobile devices.

If you prefer playing social casino games on a dedicated mobile app, we can recommend a list of the best sweepstake casino apps.

Desktop

When I first began my testing at Moonspin, I created a new account using my laptop. 

Their sleek, all-black color scheme feels modern and futuristic. Scrolling around and exploring, I enjoyed quick loading speeds, entertaining graphics, simple transactions and smooth animations at every turn.

You can see your GC balance at the top of the screen. To flip to your MC balance, you can click the arrow to reveal a drop-down menu. Next to my coins balance, I saw a button that directed me to their GC purchase menu. Underneath this tab, you’ll see adverts for Moonspin’s latest promotions. It’s all nicely spaced and easy to understand at a glance. 

Looking to the right of the screen, I could access my Bonuses by clicking on the Treasure Chest and I could immediately copy my referral link by clicking the airplane icon. Clicking on the profile button lets you see your account details, buy Gold Coins, redeem prizes, access promotions, and log out. 

Moonspin doesn’t just look attractive, the design of the software also improves the overall experience of using the site. The gaming menu is well organized into different categories and there is a search bar that let me to look for games by software provider and title. 

Clicking into any of the categories opens a new screen, showing new subcategories and more information. For instance, they divide their slot library into three separate themes: Spin and Win, It’s Showtimeee and Reel Rivalry. I was able to view all the games in any category by clicking “See All” underneath each column. 

I also saw a running leaderboard detailing all the latest wins of players admittedly more lucky than myself. 

Finally, at the bottom of the page, you can see a list of the accepted cryptocurrencies and links to all the Moonspin social media channels.

Mobile

After logging in with my username and password, I was taken to a mobile homepage that follows the design of the desktop closely. I saw my coins balance front-and-center, and I was able to pull up the account menu sidebar by clicking the arrow tab at the top-right corner of my screen.

I like the way the menus hide when you’re not using them on the mobile site, which saves space on the smaller screen.

There aren’t many differences between Moonspin’s desktop and mobile website, but the biggest and most noticeable change is the row of menu icons at the bottom of the screen. This is pretty much the hub for navigating around the mobile site, and lets you jump from one section to another easily. 

I like that the Search function is always visible in this row. I also found using the Back and Forward arrows were a useful way to navigate, rather than always jumping back to the Home screen from the menu. 

All their games are sized appropriately for smaller screens, and their mobile website didn’t feel clunky in the slightest. Instead, I enjoyed the same fast-loading speeds and snappy graphics I’d gotten used to seeing on my laptop. I’d recommend Moonspin from an experiential standpoint. 

Moonspin Casino Games 

The majority of Moonspin’s catalog is made up of slots produced by GameArt. The remaining specialty games are designed in-house. 

Unfortunately, they don’t host classic slots from Pragmatic Play or any other big-name providers. They don’t have any live dealer games either, and only one table game. 

You won’t find any of Moonspin’s games featured by larger social casinos like Chumba or Zula Casino, so it’s a great choice if you’re looking for something fresh. In my opinion, exclusivity is Moonspin’s biggest selling point. 

Slot Games 

Moonspin Casino has 206 slots from GameArt, but they don’t have any progressive jackpots on deck. You can play all their games with Gold Coins (GC) or Moon Coins (MC). 

GC is used if you only want to play for fun, but you’ll have to play with MC if you want the chance to redeem crypto prizes. 

I would have liked to see some bigger-name slots from Pragmatic Play in their collection. Sugar Rush 1000 and Gates of Olympus 1000 are two of my favorite games, and not seeing either one here was a disappointment. 

Still, I was impressed by the versatility of their slots collection because it’s exclusive to Moonspin. 

I didn’t notice any lag while browsing their game selection, and their search bar made it easy for me to find specific titles. All their reels grabbed my attention with crisp animations, realistic spin mechanics, pristine graphics, and diverse backstories that transported me to another dimension. 

Their hottest slots are 20 Super Sevens, 88 Riches, Angry Dragons, and Buffalo Sunset. Angry Dragons is my favorite of the bunch, and I did a double take when I saw the machine’s 50,000x win multiplier. Triumphant sound effects accompanied every victorious spin as I entered battle. 

Table Games 

Moonspin has a single roulette game on deck, but they lack baccarat, blackjack and video poker options. I found their single-zero roulette wheel nestled in the “Originals” section of their library. I was able to adjust the chip size, enter a specific bet amount, and select my numbers on-screen. 

I could also bet on certain sections of the wheel using the tabs at the bottom of my screen. Each round lasted approximately 5 seconds, so I didn’t have to wait very long before seeing whether I won or lost. 

It’s nice to have at least one table game option, but there is clearly room for improvement here. 

Live Dealer 

Moonspin Casino doesn’t have any live dealer games at the moment, so I’m not able to suggest their platform to seasoned or experienced players looking for live games. If you primarily visit the casino to play tables, I’d sooner recommend Betrivers.net or McLuck. Both casinos feature several live dealer options. 

Moonspin Originals 

I clicked “Original Games” to access Moonspin’s in-house titles. They have a regular Crash-style game, a second themed Crash-style game called “When Moon Bro,” Chart Betting, Dice, Limbo, Hi-Lo, Wheel of Fortune, and Roulette. 

Crash games let players decide when it’s time to cash out. Your objective is to reach the highest win multiplier possible before the game “crashes” and you lose. I played When Moon Bro and watched as their flying car took off towards the stratosphere. 

I got out in the nick of time before the game crashed at 1.29x, allowing me to take my 1.26x win and survive the round. 

I also had fun testing out Hi-Lo, which is just about the simplest game I’ve ever played. You simply need to predict whether the next card will be higher or lower than the previous one.  Viewing the percentage-based likelihood for each choice prior to making a selection was helpful, and I was able to string together a few juicy wins. 

Overall, Moonspin’s game library will appeal to casual players and beginners, as well as anyone looking for fresh games that aren’t available at other sites. 

I’d like to see them add more table games and live dealer games if they want to take their collection to the next level.

Moonspin Payments 

There’s no need to spend money at Moonspin if you prefer not to, or at any other sweepstakes casinos endorsed by WSN. Moonspin doesn’t accept real cash or cryptocurrency for wagering purposes, and you can get both Gold Coins and Moon Coins for free. 

This allows them to operate in U.S. states that prohibit real money gaming. 

However, if you decide to top up your free supply, you can purchase Gold Coins using seven forms of crypto at Moonspin Casino. They don’t use real money for GC payments or prize redemptions. For more social casinos that accept crypto, take a look at the best crypto sweepstakes casinos.

Here’s a quick overview of their accepted payment methods, purchase limits, prize redemption requirements, and typical redemption speeds. 

I’m not a fan of Moonspin’s $10 purchase minimum. Other casinos like McLuck and Crown Coins allow players to buy Gold Coins for as little as $1.99. They also include first-purchase bonuses and promotions, whereas Moonspin offers no GC discounts for brand-new players. 

On the bright side, I found it easy to buy GC with crypto at Moonspin Casino. I’m explaining the steps I took to purchase after signing up and verifying my email address. First, I clicked “Buy Gold Coins” while logged into my account. Then, I selected their least expensive package. 

I clicked “$10.00” and chose Bitcoin from the drop-down menu when prompted to select a form of payment. I selected “BTC Native” from the “Network” menu and scanned their QR Code with my smartphone camera to pay using CakeWallet. You can also finalize the transaction manually. 

After I paid with CakeWallet, it took 15 minutes for the blockchain to reflect one confirmation. At this point, I checked my casino balance and noticed 10,000 GC + 10.1 free Moon Coins waiting for me. They accept ETH, LTC, XRP, DOGE, TRON, and USDT payments in addition to Bitcoin. 

I won the eligible 40 MC midway through the week I spent testing their platform. 

Remember, all the MC you receive via a free bonus needs to be used to play games 3x before they can be redeemed for prizes. Moonspin also charged 3 MC for each prize redemption. I don’t love these extra rules surrounding Moon Coins, which ultimately make it harder for users to redeem prizes. 

In contrast, Chumba Casino charges nothing for redemptions and adopts the industry-standard 1x wagering requirements on bonus Sweeps Coins. 

Eligible Moon Coins can be redeemed for prizes at a rate of 1 MC to $1 USD. However, I could only receive a crypto transaction worth an equivalent amount of cash. They don’t process gift cards. 

I received my $37 payment with Ethereum just an hour after submitting my redemption request, after the 3 MC premium they charged for my 40 MC redemption. 

Moonspin Payment Methods Comparison 

Here’s how Moonspin Casino’s available payment methods compare to those offered by Crown Coins, Chumba Casino, McLuck Casino, and Fortune Coins.

Moonspin Customer Support 

The customer support at Moonspin is very good. I’m always a big advocate of live chat support, which Moonspin has. I like the dedicated Discord server, which is pretty rare across sweeps casino’s I’ve played at. 

To evaluate Moonspin’s customer support availability, I scrolled down to the bottom of their website and clicked “Help.” I also adjusted the language of their user interface from English to Portuguese, Spanish, Norwegian, and Finnish using the language menu button. 

I clicked “Send Us A Message”, and I was directed to chat with Lucas, an AI chatbot featured on the website. I entered “Representative” into the chat bar, clicked “Send,” and clicked “Talk To An Expert” when prompted. 

I was connected to Cody just thirty seconds later, and I asked him about their KYC process. He explained that I’d have to submit a copy of my driver’s license and a moving video selfie. I was satisfied with the depth and quality of our conversation. It helps that he replied in seconds. 

I returned to Moonspin’s chat feature and clicked “Submit A Ticket.” I watched as the chat box expanded into a full-blown ticket submission form, entered a subject line, typed a message and clicked Submit. I received a lengthy response from an agent named Paul two hours after the fact. 

He acted professionally and courteously during our exchange, never leaving me stranded with a lingering question or concern about their Bonus Terms. Next, I messaged [email protected] with a question about their game library. I got a response from one of their agents 12 hours later. 

I followed Moonspin on Twitter, Facebook, and Instagram before joining their Telegram channel. While they routinely announce their Game of the Day (unfortunately, not in tandem with any real promotions) on social media, I couldn’t get a response from any of their agents on socials. 

Finally, I hopped into Moonspin’s Discord server and joined 167 existing members, 20 of whom were online at the same time I was. Unfortunately, the general channel doesn’t get much traffic. If their Discord server had more people, it would be a great way for players to chat in real-time. 

Where Is Moonspin Legal? 

Moonspin is legal to use in 44 U.S. states and Washington, D.C. They don’t accept players from six U.S. states, all of which I’ve listed below for your convenience. 

• Washington

• Montana 

• Michigan

• Nevada

• Idaho 

• Louisiana

You can assume that you live in one of the Moonspin Casino legal states if you don’t see your state listed above. They don’t operate in Puerto Rico, Canada, or any outlying U.S. territories. 

How to Sign Up for Moonspin 

I was able to sign up with Moonspin.us in just two minutes. I’m showing you how to complete their registration process, verify your information, and make your first purchase. As someone who’s reviewed many social casinos, Moonspin has a comparatively easy sign-up procedure. 

1. Create a new account: Click the “Register” button at the top-right corner of your screen. You can choose to register with your existing Google account or Metamask credentials. If you don’t want to link another account, enter your email and make a new password before clicking “Next.”

2. Enter personal details: Enter your date of birth in YYYY - MM - DD format on the next screen. Select your state of residence using the drop-down menu and tick the box to accept Moonspin’s Terms & Conditions. Finally, click “Register” to complete their sign-up process.

3. Verify your email: Check your primary inbox for a new verification email from Moonspin. Check your spam folder if it doesn’t arrive within a few minutes. Once you find their email, click “Verify Now.” Then, click “Start Playing” after being redirected to Moonspin’s casino site.
   You’ll notice 10,000 GC and 1 MC in your casino balance. Come back tomorrow and the next day to claim the remaining 20,000 GC and 2 MC advertised as a part of their welcome bonus.

4. (Optional) Add your crypto wallet: Once logged into your account, click “Buy Gold Coins” at the top of your screen. Choose one of their packages and select your preferred form of crypto using the drop-down menu. Follow the on-screen instructions to finalize your initial transaction. 

You'll need to complete their verification process before you redeem your MC for crypto prizes. I’ll briefly explain how I finished Moonspin’s “know-your-customer” (KYC) process. 

Obtaining Coins at Moonspin 

All the games at Moonspin can be played using either Gold Coins (GC) or Moon Coins (MC), both of which can be obtained for free in various ways. As a social casino, you can’t play games using real money at Moonspin. 

Here’s an overview of both types of coins.

Gold Coins:

• The standard token used to play games

• Can not be redeemed for prizes or cashed out

• Can be obtained for free in various ways - as part of the welcome bonus, through hourly bonuses, rakeback bonuses and more

• Can also be purchased if you run out of GC or want to top up your free supply

Playing with Gold Coins is like playing with play money on a real money site. They have no value or purpose outside of playing games on Moonspin.

Moon Coins:

• The premium or sweepstakes token used to play games

• Often called Sweeps Coins at other sweepstakes casinos

• You can redeem your winning MC for prizes, with 1 MC worth $1 in prizes

• Can never be purchased, only ever received as a free bonus or won via games 

• Can be obtained for free in various ways - as part of the welcome bonus, through hourly bonuses, rakeback bonuses and more. You also often receive free Moon Coins as a bonus when you purchase Gold Coins

• Bonus Moon Coins come with 3x wagering requirements before they can be redeemed for prizes

Technically speaking, Moon Coins are a token that’s used to enter sweepstakes contests for real prizes. This model means the the games at Moonspin are not considered gambling from a legal perspective, and the reason the site is free to operate in states where real money gambling is not legal. 

How to Redeem Prizes at Moonspin 

Before I exchanged my Moon Coins for crypto prizes, I had to complete their KYC procedure. I’ll walk you through an overview of the steps I followed to verify my identity with Moonspin Casino. 

Firstly, I clicked “Redeem” and “Get Verified” to begin. 

I was prompted to select my preferred ID type, so I picked “Driver’s License” from the screen and clicked “Next.” You can also choose to complete their KYC on your phone by clicking “Continue on Phone” and receiving an SMS link. 

I clicked “Next.” I was prompted to upload a photo of the front and back of my driver’s license. 

After I did that, I was asked to take a moving video selfie for verification purposes. I clicked “I’m Ready” and took my video.  

Once I finished uploading my license and taking a moving selfie, I clicked “Next” to proceed. 

I received a message that my identity had been verified automatically. From start to finish, the entire KYC procedure at Moonspin Casino took me five minutes. After I completed their KYC, I went back to Moonspin’s homepage, clicked “Buy Gold Coins” and clicked “Redeem.” 

I saw that I could request a prize redemption of 40 MC or more using Ethereum, USDT, TRON, Litecoin, Ripple, and DOGE. One Moon Coin is redeemable for $1 USD worth of crypto prizes. 

I selected Ethereum from the currency menu, pasted my receiving address when prompted, and typed “40” in the amount section. Finally, I clicked the “Redeem” button. After they’d taken a fee of 3 MC, I received an Ethereum payment worth $37.  

It only took 15 minutes for my redemption to arrive in my wallet, but depending on the network, it can take up to 24 hours before your crypto funds are confirmed.

What’s the Difference Between Moonspin and a Real Money Casino? 

Moonspin is a social casino that doesn’t accept cash wagers. Social casinos like Moonspin don’t require a gambling license and can operate in U.S. states that don’t allow real money gambling. 

Even though you can wind up redeeming cash prizes when you play using Moon Coins, the games are legally considered to be sweepstakes contests rather than a form of gambling. 

Sites like Moonspin are a great alternative to traditional real money casinos. They often feature very similar games - sometimes even designed by the same software providers that serve real money gambling sites - but there is less of an emphasis on winning money. 

Instead, social casinos are about playing the games for fun and being part of the community. If you wind up redeeming some cash prizes at some point, that’s a nice bonus too.

Moonspin Final Verdict

I’d recommend Moonspin to beginners, casual players, and gamers looking for an all-exclusive selection of slots and specialties. They don’t have any virtual table games or live dealer options right now, but they’re home to eight original specialties and 206 exclusive slots from Game Art. 

I received 10,000 GC and 1 MC immediately after signing up, and I claimed a total of 30,000 GC and 3 free MC over my first three days as a new player. I claimed 1,000 GC every 2.5 hours and I got 0.3 MC every 90 minutes. It’s easy to keep playing without buying any extra coins if you prefer not to, which I appreciate. . 

There’s no app available to download on the iOS App Store or Google Play, but their mobile website is an excellent substitute for players who plan to spin through slots while on-the-move. 

If you’re a crypto user looking for a great place to start playing casino-style games online for free, Moonspin is a great choice. 

Responsible Gameplay 

I’m happy to report that Moonspin has some pretty robust responsible gaming tools and resources, with some room for improvement too. 

To find them, I clicked the arrow next to my username at the top-right corner of my screen. I clicked “Profile” and “Responsible Play” on the next page. I was first directed to a screen allowing me to set up Reality Checks at hourly intervals using the slider. They show how long you’ve been logged in. 

I also saw that I could initiate a self-exclusion period for as many months as I wanted by using the arrow keys and clicking “Apply.” I clicked “Limits” from the left sidebar of my profile settings and discovered that I could set daily, weekly, and monthly purchasing limits up to any amount. 

Unfortunately, there’s no way to set MC play limits or session time limits – I have to dock a few points for this shortcoming. I did like that I could see my gameplay history and “Action” history, which is another way to show your wins and losses at a glance. 

I scrolled to the bottom of Moonspin’s website and clicked “Responsible Gameplay Policy” to learn more about their approach to safer gaming. While they claim to offer MC play limits, this feature isn’t listed in their “Limits” section. This is a discrepancy I’d like to see changed ASAP. 

As I continued reading, I saw that I could “Take A Break” for a period of 1 day, 3 days, 7 days, 14 days, or 30 days by sending a request via their contact form with the subject “Responsible Social Gameplay Options.” They mention a self-assessment, but they don’t link to it anywhere. 

They encourage struggling players to get in touch with Gaming Addicts Anonymous (GAA), the Financial Counseling Association of America (FCAA), and the National Foundation for Credit Counseling (NFCC). However, they don’t provide links to any of these resources on the site. 

Lastly, Moonspin attempts to debunk common misconceptions about gambling and lists several tips for safe gameplay before discussing the various behaviors associated with problem gaming. 

Here at WSN, our experts understand the importance of safe, healthy, and responsible gameplay. Our Responsible Gambling center goes deep on everything you need to know about how to play safely, whether you’re a sports bettor, sweepstakes player or a regular at in-person casinos. We also link to support organizations in every U.S. state. 

How We Rate Sweepstakes Casinos 

Our rating process at WSN relies on five primary benchmarks to determine whether a casino is worth your time.

I’ve explained more about each factor below: 

1. User Experience: Our team signs up with every social casino, plays various games, and judges the interface based on how it feels to use. We buy GC, redeem SC prizes, and claim promotions on desktop and mobile. If there’s a downloadable app on the App Store or Google Play, we install it. We like casinos that balance ease of use and interesting modern software. 

2. Games: We spend at least two hours playing games at each casino, and we rate platforms more favorably if they work with big-name software providers. We also base our judgments on how the graphics, animations, and controls feel. Our team prioritizes sweeps casinos with various slots, tables, and live games.

3. Promotions and Bonuses: We claim all the bonuses and promotions offered by a particular social casino. Our team documents the steps required to claim each promo, and we read the fine print to ensure no unfair Terms & Conditions. We judge bonuses based on their inherent value, and we like to see sweepstakes casinos that offer recurring promotions. 

4. Purchase and Redemption: Our experts initiate real GC purchases and SC prize redemptions at each casino we review. We rate casinos more favorably if they accept multiple payment methods, from bank cards and e-wallets to crypto. We consider how easy the process is, wagering requirements that affect prize redemptions, limits, timeframes and more.

5. Customer Support: We contact customer support using any methods we can find on their site. We also follow each platform on social media to see if we can get a reply from any team member. Our team prioritizes casinos that feature 24/7 support via live chat and email. We call phone numbers and rate support teams based on how fast they can address inquiries. 

Why You Should Trust Us 

WSN has focused on publishing independently researched content since launching in 2005. Our team consists of genuine casino gaming and sports betting fans, writing about what they know and love. We’re one of the few remaining sources of truly impartial casino reviews and sports betting content. 

That’s part of why our work has been featured by CBS News, the LA Times, Entrepreneur, Forbes, and Reuters.

The original opinions that appear in our reviews are always based on personal experience with the site.

After signing up with a particular casino or sportsbook, we test every aspect of the user experience for a week. This means we play games, make GC purchases, redeem prizes, and look through their user interface on desktop and mobile. We also claim bonuses and contact support. 

We aren’t afraid to criticize platforms if they fall short, and we don’t look the other way if something smells fishy. Above all, we only endorse casinos and sportsbooks we are comfortable using ourselves.