Website: | https://www.resortscasino.com/ |
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Min. Deposit: | $10 |
Promo: | 100% Deposit Match up to $500 |
Support: | 24/7 customer support through email, Live chat, Phone |
Promo Code: |
No code needed
|
Launched: | 2015 |
Payout Speed: | 72 hours |
Payment Methods: |
Resorts Casino has been shattering glass ceilings since its brick-and-mortar casino went live in 1978 as the first legal gaming venue located outside Nevada. They launched their online app in 2024, bringing the thrill and excitement of Atlantic City to your desktop and mobile device.
Although available exclusively in New Jersey, Resorts Casino is quickly becoming one of the state’s largest online casinos. For this Resorts Casino review, I jumped on the bandwagon by creating a new account and exploring the platform to give you an insider’s perspective.
Here’s what I discovered.
Resorts Casino Overview | |
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💰 Welcome Bonus | 100% Deposit Match up to $500 |
🎁 Bonus Code | Not required |
🇺🇸 Legal States | New Jersey |
🎮 Game Types | Slots, Progressive Jackpots, Live Casino, Blackjack, Roulette, Video Poker, Baccarat, Craps, Slingo, Keno |
🎰 Number of Games | 1,700+ |
📱 Mobile App | iOS and Android |
📲 Registration Process | 3 minutes |
💳 Payment Methods | VISA, MasterCard, PayPal, VIP Preferred ACH Bank Transfer, Resorts Card, Cash at Casino Cage, Play+ Card |
🚀 Payout Speed | 3 - 5 business days |
⭐ Overall Rating | 4.1/5 |
With a nine-tiered VIP program, their $500 sign-up bonus, and flash events at every turn, you’re sure to get your money’s worth as you continue playing games at Resort Casino. In my expert opinion, frequent casino promotions and bonuses are one of the biggest selling points of this platform.
During the week I spent evaluating this casino, I claimed every bonus I could get my hands on. I’m documenting the steps I followed to claim bonuses and rating each promo’s overall value.
Resorts Casino goes the extra mile for new players, offering the choice between a deposit match or a free spins bonus after joining the platform. Seeing them accommodating various gaming preferences from the very beginning is fantastic. To be clear, you can’t get both promotions: it’s one or the other. If you claim 500 free spins, you won’t earn a 100% bonus, and vice versa.
The first is a 100% first deposit match up to $500 when you deposit at least $15 to your account within seven days of registration. It’s perfect for slot or poker players looking to double their starting funds immediately. If you'd rather start playing casino games while still claiming a welcome offer, then take a look at the best options for no deposit casino bonuses.
Click “My Account” and “Bonuses” to opt in before making your initial deposit. Then, make a qualifying initial deposit as usual to claim this offer.
If you decide to take advantage of the welcome package at Resorts Casino, there are some Terms & Conditions you’ll need to be aware of. You can wager a maximum of $10 per round, spin, or single bet. All your bonus funds disappear 5 days (120 hours) after they’re credited.
Within this five-day period, you’ll be tasked with satisfying a 25x playthrough requirement for eligible slots. Your video poker winnings are subject to 50x wagering requirements. It’s not possible to play roulette, baccarat, live dealer games, and certain slots with your bonus funds.
While this offer is generous and easy to claim, the high wagering requirements can be a bit of a headache. If you’re on a budget, I wouldn’t suggest trying to max out this bonus.
Instead, if you deposit the $15 minimum, you’ll only have to spend $375 playing eligible slots before qualifying for a real money withdrawal.
If you’re not a fan of the deposit match bonus, you can get 500 free spins on 88 Fortunes Megaways with your first deposit of $50 or more. I appreciate the low wagering requirements for this promotion, simplifying the process of claiming your winnings.
Your free spins winnings are subject to 1x wagering requirements if you use them to play slots. Any winnings can also be used on certain table games, but you’ll need to meet 2x playthrough.
Compared to the 25x and 50x wagering requirements associated with their 100% welcome offer, I’d recommend this option to budget-conscious players. On the downside, the free spins are only suited to slot players and are restricted to a single game.
Go to “My Account” and click “My Bonuses” to opt in before making your initial deposit. You’ll have five days (120 hours) to use your 500 free spins before they expire, and they’re only compatible with 88 Fortunes Megaways.
Claim 500 FREE Spins at Resorts
There’s no Resorts Casino bonus code necessary to claim any of their bonuses, take advantage of Resorts Rewards, earn Echelon Rewards, or participate in tournaments.
Resorts and Echelon Rewards combine to make a VIP program with nine total tiers and endless perks that range from discounts on entertainment to complimentary hotel stays. They boast one of New Jersey’s most comprehensive VIP programs and offer plenty of reasons to keep playing.
Playing casino games online gives you Rewards Points (RP) that can be exchanged for cash.
I like that moving through the ranks of their loyalty program makes it easier to turn RP into cash by lowering the number of RP required to earn $1 USD. For example, as a bottom-level Bronze player, it takes 20,000 RP to get $10 cash. As an Echelon Black player, $10 is equal to 660 RP.
While their final Echelon level is invite-only, you must earn a monthly number of RP to keep your loyalty status intact across the board.
Here’s a list of the monthly RP necessary to maintain their first eight tiers and the conversion rate between RP and USD for players in every tier:
Tier | Conversation Rate for $1 | Monthly RP Required for Level |
---|---|---|
Bronze | 2,000 RP | Free |
Silver | 1,250 RP | 500 RP |
Gold | 500 RP | 2,000 RP |
Platinum | 300 RP | 7,500 RP |
Diamond | 219 RP | 20,000 RP |
Echelon | 200 RP | 75,000 RP |
Echelon Plus | 110 RP | 200,000 RP |
Echelon Elite | 90 RP | 750,000 RP |
Echelon Black | 66 RP | Invite-Only |
Once you reach their Gold tier, you’ll begin to enjoy perks like discounted hotel stays and a 5% entertainment discount at Resorts Atlantic City. In addition to keeping the perks of the previous tier, Platinum members will unlock exclusive promotions and boost select discounts up to 10%.
As a Diamond player, you’ll receive a 15% entertainment discount at Resorts Atlantic City and enjoy a tier status upgrade whenever you book a stay at the Resorts Casino Hotel.
Resort Casino’s upgraded “Echelon Rewards” program puts its “Resorts Rewards” program to shame. No matter which Echelon level you reach, you’ll get all the benefits offered to Diamond players on top of complimentary meals, exclusive access to live concerts, expedited payouts and more.
All Echelon Rewards members will receive a new device to kickstart their pampered lifestyles. Interestingly enough, the first three tiers of the Echelon Rewards program offer the exact same range of unique perks and benefits. The only differences between their Echelon, Echelon Plus, and Echelon Elite levels are the rates at which you’re able to convert Rewards Points into cash.
Increased deposit limits, VIP loyalty gifts, VIP reward bonuses, special multipliers, and access to a personal account manager are just some of the benefits offered to new Echelon Rewards members. It’s unknown how many points their Echelon Black tier requires since it’s invite-only.
After you’ve reached the peak of Echelon Rewards, you’ll enjoy concierge service and receive free suite upgrades when you vacation at the Resorts Casino Hotel. You’ll also get a premium welcome gift, enjoy the best RP to USD exchange rate, and make the most of your experience.
If you play qualifying slots from NetEnt software provider, you could win up to $25,000 when the final prize is drawn on September 18th. Promotions like this are regularly offered at Resort Casinos, and I never miss a chance to try my luck to go for that big win. Plus, it’s an easy excuse to enjoy casino classics from NetEnt.
Below, I’ve created a list of the slots you need to play if you want to participate:
Divine Fortune
Jumanji Video Slot
Parthenon: Quest for Immortality
Starburst
Divine Fortune Megaways
Bonanza
Finn and the Swirly Spin
Mercy of the Gods
Gorilla Kingdom
Wild Worlds
Twin $pin Megaways
Gonzo’s Quest: The March for El Dorado
Blood Suckers
Royal Mint Megaways
Fruit Shop
Jimi Hendrix
Silverback Gold
Fruit Shop Megaways
You’ll receive one entry into the Quarterback Quest for every $20 wagered on the above games. Players can win a maximum of 25 entries per day if they spend up to $500 on NetEnt machines.
There will be a final total of one thousand winners and $100,000 in potential prizes up for grabs. I love to see a promo that rewards such a wide pool of participants - most competitions limit the number of winners, which isn’t the case here!
Here’s a list of the prizes you can expect if you’re one of the luckiest players at Resorts Casino.
1st Place: $25,000
2nd Place: $10,000
3rd Place: $5,000
4th - 10th Place: $700
11th - 20th Place: $450
21st - 117th Place: $100
118th - 1000th Place: $50
You can play eligible slots and rack up entries until the promotional period ends at midnight on Sunday, September 15th. It’s game time at Resorts Casino, and Hail Mary passes are in style.
Every day, there’s $3 million up for grabs at Resorts Casino by spinning the wheel on the Daily Games. I like this promotion because it doesn’t cost anything to enjoy or win rewards.
When you sign into your account and view the Promotions page, open the “$3,000,000 Daily Game” banner and click the wheel to see if you’re a winner. Even if you don’t get $3 million, there are plenty of consolation prizes.
You could win the following bulleted list of goodies from spinning their Bonus Wheel each day:
$3,000,000
5 x entries to the $1,000 Weekly Giveaway
$50 Bonus
$5 Bonus Dollars
$2 Bonus Dollars
$1 Bonus Dollar
Even if you don’t win anything from your daily Bonus Wheel spin, you’ll have one more chance to redeem yourself by playing their free Slot Game. Here’s a list of the prizes you could receive:
$10,000 Bonus Dollars
$5 Bonus Dollars
$2 Bonus Dollars
$1 Bonus Dollar
10 x entries to the $1,000 Weekly Giveaway
If you end up winning one of the prizes mentioned above, tap “Claim” to add the prize money or giveaway entries to your account.
Every Wednesday, 100 lucky players are chosen to receive a $10 casino bonus at random. If it’s in the cards for you to win something, you’ll receive an email notification. You can only qualify to earn a $10 bonus if you’ve already spun their Bonus Wheel and collected free giveaway entries.
Resorts Casino doesn’t have the most well-designed site layout in my opinion, but your mileage may vary. If the rudimentary-looking design of their platform doesn’t bother you, I’m glad to report that their games load quickly and look fantastic overall.
Finding your way around the desktop site isn’t difficult, so Resorts Casino doesn’t lose any points in that department. Their beginner-friendly user interface abandons aesthetics in favor of simplicity.
Whenever you sign back into your account, you’re presented with a dashboard that shows your current cash balance, Resorts Rewards status, recently played games and eligible promotions. This feature shows you what’s happening at a glance, and it expedites certain website functions.
Under “My Account”, you can easily manage your account settings, deposit funds, and request payouts. You can read more about New Jersey’s responsible gaming policies by tapping the green “RG” button at the top-right of the screen. Further information about Resorts and Echelon Rewards or to visit their live studio by clicking the corresponding tabs next to their moving banner.
The layout is clean and intuitive, making it simple to find anything that you’re looking for without much effort. I wasn’t a fan of the negative space on either side of the main content area. It seems like a missed opportunity to utilize the full desktop screen while making the design feel outdated.
Taking a look at the game lobby, I liked how you are automatically recommended games that you might like based on your gameplay history. Underneath their top row of suggested games, I found a scrollable list of trending titles.
Clicking on each game category takes you to a new screen, but there aren’t many search filters beyond the one to five-star ratings that players can administer themselves. It’s nice to have this feature if you care about social proof, but it’s no substitute for a proper range of slot categories.
It’s not possible to sort titles according to theme, software provider, or game type. I also dislike how all their games are quite literally plastered on the homepage. It takes longer than it should to reach the website’s footer, which broadcasts a brief synopsis of what you can expect to find.
On that note, their website footer feels a bit tacky and keyword-stuffed. You can explore the latest news about Resorts Casino, access their Terms & Conditions, read more about their approach to safe gambling, and view their Privacy Policy.
If you need to get in touch with support, click the button at the bottom-right corner of the screen. I appreciate how easy it is to launch their chat feature, submit a support ticket, and breeze through FAQ without switching pages. The Help Center, chat feature and contact form are one and the same.
The Resorts Casino app is available for iOS and Android users and can be downloaded from their respective app stores. In many ways, the app feels easier to look at than the site. Switching their selection from a grid layout to a list optimizes the mobile UI for one-handed use.
At the same time, it gets annoying to scroll through hundreds of games in search of the perfect match. There are no search filters on mobile, either, unless you count the top row of categories. You’ll see both the specific and broader categories that games belong to underneath each icon.
Selecting the profile icon at the top-right corner brings you to a list of important settings, but this is really the only way to move around the app. To give Resorts Casino credit where it’s due, I didn’t notice any lag while spinning through slots and playing live dealer blackjack on my smartphone.
If you prefer playing casino games from your phone, then take a look at our selection of the best casino mobile apps.
All their games are sized appropriately for smaller screens. If you don’t mind scrolling through what feels like miles of slots and table games to find what you’re looking for, the Resorts Casino app downsizes over 1,700 exciting titles to fit squarely in the palm of your hand.
Resorts Casino Game Details | |
---|---|
Slots | 1,361 |
Jackpots | 225 |
Table Games | 77 |
Live Dealer Games | 45 |
Average RTP | 96.12% |
Demo Play | Available |
Resorts Casino offers hundreds more games on deck than most online casinos in the state of New Jersey, making it a top choice for players who care about having endless variety on desktop and mobile devices. The collection is certainly impressive, but the organization leaves something to be desired. Although, I suppose it is better to have too many than too few games!
Games are provided by nineteen software providers to host a grand total of 1,708 games. Here’s a list of all the recognizable gaming companies I was able to find on the Resorts Casino website:
Evolution Gaming
SG Digital
Everi
Inspired Entertainment
Big Time Gaming
IGT
NetEnt
AGS
Konami
Slingo
High 5 Games
Ainsworth
Spin Games
Side City
WMS
Lightning Box
NYX
Incredible Technologies
NextGen
It is one of the few real money online casinos I’ve tried that supports demo play before signing up. If you want to try a few games before spending any of your hard-earned cash, it might remove any doubts you have about the quality of their collection. Plus, it’s fun to take titles for a test drive.
Resorts Casino is home to a whopping 1,361 online slots in addition to 225 progressive jackpots and 54 Slingo games. Even with such an all-encompassing variety, there’s no way to sort by theme or software provider. You can sort their games alphabetically and filter titles based on popularity.
There are also separate headers for their most recent game launches, Slingo titles, Megaways, and jackpot machines. When you open a game and click the heart icon, it’ll be accessible from the “My Favorites” tab later on.
Should you take a liking to more than a handful of the slots or table games here, this may prove useful. Being able to rate games from one to five stars is a nice touch. You can sort slots based on how many positive ratings they’ve earned, making it easier to select the best match possible.
While they don’t list the amount of their progressive pool outright, one of the games I tested had a Grand Jackpot in excess of $24,000. They cover many themes, beginning with ancient Egyptian slots and ending with sugary-sweet reels. If you poke around enough, you’ll find a slot you enjoy.
You’ll find 77 virtual table games at Resorts Casino. Their library includes 13 roulette wheels, 21 blackjack tables, 31 video poker options, two baccarat games, a single keno table, and “Wheely Wheely Big Win.” They’ve done a great job diversifying their collection for players of all levels.
Beyond the classics such as American Roulette, three-card poker, and Perfect Pairs Blackjack, there are some more interesting titles like Space Invaders Roulette, double ball roulette, 21 + 3 Progressive Blackjack, DJ Wild Stud Poker, Zappit Blackjack, and high-limit French Roulette.
Resorts Casino features 45 live dealer games, most of which appeal to blackjack lovers. Their live studio is open from 11 AM to 3 AM (EST) every day, and streams are broadcast from New Jersey to further immerse players in the limelight of the brick-and-mortar Resorts Casino.
There are a handful of 24/7 live table games to choose from, but they’re few and far between.
You’ll come across 31 blackjack games (including a Spanish-speaking table), Lightning Dice, 3 game shows, a single craps table, live video poker, Ultimate Texas Hold ‘Em, Side Bet City and live dealer baccarat. It’s not possible to play any of their live dealer table games in demo mode.
While their incredibly heavy emphasis on blackjack is a little strange, they still provide a diverse mix of classic tables and card games to satisfy a wide range of preferences.
For more live dealer games, see our recommendation for the best live dealer casinos.
Resorts Casino has a below-average variety of deposit and withdrawal options. Despite this, it was reassuring that familiar and secure methods were available, and the whole process was user-friendly. I made actual deposits and requested withdrawals so I could show readers how to get started without a hitch.
Resorts Casino Payment Details | |
---|---|
Payment methods | VISA, MasterCard, PayPal, VIP Preferred ACH Bank Transfer, Resorts Card, Cash at Casino Cage, Play+ Card |
Minimum deposit | $15 ($20 for PayPal) |
Maximum deposit | N/A |
Minimum withdrawal | $20 |
Payout time | 3-5 days on average |
Deposits can be made at Resorts Casino using VISA, MasterCard, PayPal, VIP Preferred ACH Bank Transfer, a Resorts Card, a Play+ card, or cash at the Resorts Casino Cage in Atlantic City.
There is a minimum deposit requirement of $15, higher than the industry standard of $10. If you’re using PayPal, this figure climbs to $20. Even though I’d like to see Resorts Casino adjust their deposit minimums, their banking process is simple to understand.
How to deposit at Resorts Casino:
While logged into your account, click “My Account” and “Cashier” from the top menu.
Choose a deposit method from the options listed on the following screen. Tap “Add New” and “Deposit” to continue to the payment page, where you’ll be prompted to disclose your deposit amount.
Then, enter your card number, expiration date, and three-digit CVV code before confirming your billing address.
Click “Deposit Now” to finalize your transaction.
While testing this casino, I received my $20 deposit plus a 100% bonus worth $20, for a total of $40, immediately after refreshing the website to start playing games.
There’s no stated deposit maximum anywhere on the site.
Disappointingly, there aren’t many options for withdrawals; players can request a payout of at least $20 using their Resorts Card, VIP Preferred, cash at the Resorts Cage, or PayPal (as long as you originally deposited with PayPal). All payouts are processed and delivered in 3 - 5 days.
I requested a $20 withdrawal using PayPal and noticed the funds hit my checking account 72 hours later. This is slower than the 24-hour payouts I’ve enjoyed at other casinos like FanDuel Online Casino or Caesars Palace Online, and PayPal tends to be the fastest option for payouts.
Resorts Casino doesn’t accept nearly as many payment methods as competing platforms like Mohegan Sun, Caesars Palace, FanDuel, and BetRivers. This table compares all five casinos.
Resorts Casino | Mohegan Sun Casino | Caesars Palace Online Casino | BetRivers Casino | FanDuel Online Casino | |
---|---|---|---|---|---|
VISA | ✅ | ✅ | ✅ | ✅ | ✅ |
MasterCard | ✅ | ✅ | ✅ | ✅ | ✅ |
AMEX | ❌ | ❌ | ❌ | ❌ | ✅ |
Discover | ❌ | ❌ | ✅ | ✅ | ❌ |
PayPal | ✅ | ✅ | ✅ | ✅ | ✅ |
Venmo | ❌ | ❌ | ✅ | ✅ | ✅ |
Apple Pay | ❌ | ❌ | ✅ | ❌ | ✅ |
Trustly | ❌ | ✅ | ✅ | ✅ | ✅ |
Bank Transfer | ✅ | ✅ | ✅ | ✅ | ✅ |
Cryptocurrency | ❌ | ❌ | ❌ | ❌ | ❌ |
Play+ | ✅ | ✅ | ✅ | ✅ | ✅ |
PayNearMe | ❌ | ❌ | ✅ | ✅ | ✅ |
VIP Preferred | ✅ | ✅ | ✅ | ✅ | ❌ |
PaySafeCard | ❌ | ❌ | ❌ | ❌ | ❌ |
Skrill e-Wallet | ❌ | ❌ | ❌ | ❌ | ❌ |
Resorts Casino meets WSN’s standards by offering live chat, email, and phone-based support. I received quick replies across the board; everyone I spoke with was professional. However, I wish their live chat and phone support line were open 24/7 instead of 8 AM - 12 AM.
You can email support at any time, and they’ll reply during active hours. If you want to get in touch with one of the live agents at Resorts Casino, click the button at the bottom-right corner of your screen to open their Help Center. Then, click “Contact Us” and select your preferred method of getting in touch.
I had no trouble using their chat feature, and I like that you’re presented with a series of FAQs before moving onto their message center. This is useful for players who have a simple inquiry that could easily be solved with the proper information.
My first chat received a reply in 30 seconds after sending an introductory message, and I was satisfied with the overall length and detail of the agent’s responses during our conversation. You can leave a message by filling out their contact form and you’ll receive a reply over email.
Someone replied to my ticket six hours after I sent it over, which is much faster than the 24-hour response window that casinos often adhere to. If you prefer to speak to someone directly, you can call +1 (609) 757 9227 or fill in your cell number to request a callback. I was connected to an agent after waiting on hold for five minutes.
I wish they’d include social media support, but it’s hard to find fault with their available methods for customer support. More casinos should aspire to include phone support even if it’s not 24-hour.
The online version of Resorts Casino is only legal in New Jersey despite their brick-and-mortar locations in New York and Nevada. For more casino option in New Jersey, take a look at the best online casinos in New Jersey.
Creating a new account with Resorts Casino took me three minutes. Their registration process is very much geared towards beginners, and new players shouldn’t have any trouble getting started. If you’re looking for detailed instructions, here are the steps I took to sign up with Resorts Casino.
Create a new account: Go to Resorts Casino. Keep in mind that Resorts Casino only accepts players within New Jersey’s physical boundaries. Enter your email, make a password, enter your name, choose your gender, and specify your date of birth.
Enter personal details: Enter your current residential address, city, and zip code on the next page. This information should match what’s on your driver’s license and passport.
Choose your state of residence, enter your mobile number, and tick the boxes to verify the accuracy of your personal information. Click “Register” to create your new account.
Enable 2FA: Enter the last four digits of your Social Security Number (SSN) and click “Continue.” In New Jersey, you are legally required to enable two-factor authentication for your account. You’ll need to enter a code every time you log in. Decide whether you want to enable 2FA using your mobile number or the Authenticator app and click “Next.”
If you’re setting up 2FA through SMS, enter the four-digit code that’s sent to your mobile
device and click “Continue.” You’ll be redirected to the “Cashier” section of their website.
Make your first deposit: Choose your preferred online casino payment method from the next screen. You can initiate transactions using VIP Preferred, MasterCard, VISA, PayPal, or cash at the Resorts Casino Cage in Atlantic City. Select “Deposit” and enter the amount you’d like to spend. You must deposit a minimum of $15 upfront to qualify for a 100% bonus.
Resorts Casino offers a fairly standard array of responsible gambling tools. While I didn’t find a visually appealing self-serve suite like I was hoping for, they cover the basics with customizable deposit, loss, and session time limits. They also link to supportive organizations for their players.
You can view the responsible gaming settings at Resorts Casino while logged into your account.
Open the sidebar and click “Responsible Gaming” to set daily, weekly, or monthly restrictions on the amount you’re able to deposit, the amount you’re able to lose, and the amount of time you’re allowed to spend playing casino games. Alternatively, you can opt to “cool off” for up to 30 days.
While you’re cooling off, you won’t be able to access your account or play casino games. I liked being able to set this time period in 24-hour increments starting from a minimum of 3 days. Lots of casinos allow you to take a break for 3, 7, 14, or 30 days without offering options in between.
If you wish to take a break from online gambling for a longer period, Resorts allows you to self-exclude from all the regulated online casinos that currently operate in New Jersey. They will ask for your personal details, and you’ll need to sign a waiver before taking this approach.
I like that Resorts Casino allows players to set their own limits rather than requiring them to get in touch with support. If you click the “RG” button at the top of your screen, you can see all their standardized and legally mandated policies surrounding responsible gambling.
They give readers a brief overview of how to use their customizable tools, and they list plenty of free, supportive resources for players to connect with. Here’s a list of the organizations I noticed.
WSN goes the extra mile to encourage responsible gambling whenever possible. We created a Responsible Gambling Center where you can inform yourself about the problems and find resources and tools to help you and/or your loved ones.
Even though you’re playing casino games online, you’re still spending real money, the importance of watching your spending and exercising restraint cannot be overstated. Playing casino games should be done for fun, not as a source of income.
Resorts Casino has laid the groundwork for a diverse and exciting gaming experience, complete with promotions everywhere you look. While its website might look a bit outdated compared to other casinos, it works with 19 state-of-the-art software providers to offer 1,700+ modern games.
Players are given the flexibility in their welcome bonus between a bonus of up to $500 or 500 free spins on 88 Fortunes Megaways. Frequent events and limited-time promotions add an element of friendly competition to the mix. They could afford to upgrade their user interface, but it’s simple and beginner-friendly.
The major issues I had included the disorganized layout of the games lobby and their lack of availability in the US; at this time, Resorts Casino is only legal for players within New Jersey. Also, I wish they’d host 24/7 chat and email support.
If you prioritize functionality over aesthetics, Resorts Casino has all the top-notch slots, jackpots and classic table games you’d expect from one of the biggest brands in Atlantic City.
We leave no stone unturned as we personally gather information for every casino review that’s published by WSN. Our team gets their hands dirty to create new accounts and pose as actual players. From here, we spend at least ten hours researching five important casino benchmarks.
All our research takes place over the course of a week. We dedicate at least two research hours to each of the five areas listed below. WSN’s editing team updates reviews on a monthly basis.
User Experience: After creating a new account with each casino we review, we test out various features and evaluate the beginner-friendliness of the user interface on desktop and mobile. Our experts prioritize casinos that put the emphasis on search functionality. We like to see crisp graphics, quick loading speeds, and downloadable apps for mobile.
Games: We play a mixture of at least twenty slots, table games, live dealer games, and specialties at each casino. This gives us an accurate representation of their selection’s overall quality. Our team rates casinos more favorably if they host exclusive titles, work with multiple big-name software providers, or host a diverse mixture of slots and tables.
Promotions: Our reviewers claim every promotion that’s offered by a particular casino. If a bonus doesn’t add value to your overall experience, we aren’t afraid to say it. Because we’re committed to serving your best interests, we check the Terms & Conditions for anything that might raise a red flag. Lastly, we document the steps necessary to receive bonuses.
Payments: We document and rate the number and variety of available payment options at each casino we review. Our team makes real money deposits, plays games, requests withdrawals, and bases our judgments on whether their banking process is straightforward. We also rate casinos more favorably if they process and deliver quick, fee-free payouts.
Customer Support: We speak with real people over live chat, email, social media, phone, and the other contact methods offered by any given casino. Our experts base ratings on whether a site offers 24/7 support. We prioritize casinos with teams that respond quickly, but we also account for the helpfulness and knowledgeability of the people we speak to.
Since our launch in 2005, WSN has taken every step imaginable to ensure authentic, independent reporting. Our work has been featured by CBS News, Reuters, the LA Times, Forbes, and Entrepreneur. We verify information about each casino first-hand before it is published.
Our seasoned reviewers sign up with each casino, claim all the bonuses they offer, deposit real money, play at least twenty games, request withdrawals, contact support, and evaluate their responsible gaming tools.
This all takes place within 10 hours over a week.
Our commitment to impartiality is the biggest differentiator between WSN and other news sites. As we test various features at each casino we review, we take note of any unfair terms and call attention to glaring problems. On the other hand, we’re happy to shout out platforms that excel.
You should trust WSN because we only recommend casinos we’d be comfortable using ourselves. We aim to be your go-to guide so that you can make informed betting decisions.
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