Website: | https://www.theoceanac.com/ |
---|---|
Min. Deposit: | $10 |
Promo: | 100% Deposit Match up to $1,000 |
Support: | 24/7 customer support through email, 24/7 Live Chat |
Promo Code: |
No code needed
|
Launched: | 2018 |
Payout Speed: | 24 hours |
Payment Methods: |
betOcean is the online extension of Ocean Casino Resort in Atlantic City, with both launching in 2018. Right now, the platform is only available in New Jersey. In this Ocean Casino online review, I’ll take you through everything you need to know.
I received a $1,000 budget to thoroughly test the site from the viewpoint of a regular player. I’ll guide you through each part of it, including promotions, gameplay, banking, and customer support. What stood out the most to me was the loyalty system, which combines Ocean Online Rewards and Ocean Rewards to give players extra value.
Ocean Casino has a bonus offer for new players and two loyalty programs, betOcean Online Rewards and Ocean Rewards. During my time at Ocean Casino, I didn’t see any promotions other than the welcome bonus and loyalty program.
However, I did find while researching that they have old promotion pages that are still up from last year, so they sometimes have limited-time bonuses, but they don’t seem to be a regular occurrence. Maybe I've been spoiled by some of the best online casinos on the market, because Ocean Casino not having any weekly promotions felt like a real letdown.
I'm used to the best online casinos offering at least one or two regular weekly promotions, so this felt like a bit of a letdown.
betOcean Casino, better known as Ocean Casino, welcomes new players with a 100% deposit match bonus up to $1,000. While it doesn’t break new ground in a casino market saturated with similar offers, it’s still a solid casino welcome bonus offer. The extra funds can easily double my starting budget, giving me more room to explore the gaming library. But I decided to save to be able to properly test out payment methods, so in the end I spent $450 on my first deposit. After I’d completed the payment, my bonus funds were immediately credited, doubling my bankroll to $900. This provided me with plenty of room to explore the Ocean Casino slots library.
There’s a minimum deposit requirement of $25 to claim this promotion, which is a bit higher than what I’m used to. Still, you’re getting a $25 bonus in return, so it’s not a bad deal. Just something to keep in mind before you deposit.
You must claim this Ocean Casino bonus offer within seven days of registration. If you forget to opt in or deposit too late, you’ll miss out, so it’s best to activate the offer after signing up.
This Ocean Casino bonus comes with a 25x wagering requirement, which is higher than what many top competitors offer. For comparison, another New Jersey casino operator, like Stardust Casino, has a 20x requirement, while BetMGM Casino, one of the biggest names in the industry, only requires 15x.
While you can use the bonus on video poker games, it only contributes 50% to the wagering requirements, whereas it is 100% for slots. Other games don’t count at all.
Technically, you can play those games, but those bets won’t help clear the playthrough requirement. This was a letdown since I prefer a welcome bonus that lets you freely explore the whole gaming library while making it easy to withdraw any winnings.
It’s worth noting that some slots also don’t contribute to the wagering requirements: Apollo Pays, Arthur Pendragon, Monopoly Megaways, Quick Hit Ultra Pays Eagle's Peak, Scarab, Shields of Rome, Starmania, White Rabbit Megaways, Wild Play Super Bet, and Wolves! Wolves! Wolves!.
In my case, I needed to wager $11,500 ($450 x 25) before I could withdraw any winnings. At first, I was a bit overwhelmed by the amount I needed to play through, but I reminded myself that sticking to high RTP and medium-volatility slots was the best strategy to make steady progress. I found that pacing my bets wisely helped to stretch my balance.
Another thing that I didn’t like was how you only have two days to use your bonus before it expires. This is shorter than what most online casinos allow, which is typically around seven days. I felt more rushed than usual, but I managed to plan my gaming around it. Luckily, you don’t have to complete the wagering requirements in those two days.
I wouldn’t say that this is the best deposit match bonus offer, especially with the more restricted terms. However, doubling your bankroll as a new player still provides a decent start to gaming, especially if you mainly play slots.
Claim Ocean Casino Deposit Match Bonus
Ocean Online Rewards is the loyalty program for betOcean’s online casino. It is separate from Ocean Rewards, which is Ocean Casino’s loyalty program, but the two are still linked. I was quite impressed with this joint loyalty program, offering online and in-person perks for players.
Ocean Online Rewards is made up of five levels: Blue, Silver, Gold, Platinum, and Elite. Players collect Rewards Points (RP) to determine their level, which resets each month. The way that you earn RP is based on the game type:
1 RP for every $10 on slots
1 RP for every $20 on roulette
1 RP for every $30 on live dealer, blackjack, video poker, and other table games
This works out well for slot players, but for those who prefer table games, you have to put in double or triple for progression. RP can be exchanged for bonus cash. I was happy to find that any bonus cash has a 1x wagering requirement. However, games do contribute differently to the wagering requirements; it is 100% for slots, 50% for video poker, and doesn’t count for any games.
Here’s how it is structured:
Blue | Silver | Gold | Platinum | Elite | |
---|---|---|---|---|---|
Monthly Online Reward Points Required | 0 to 750 | 750 to 1,500 | 1,500 to 4,500 | 4,500+ | Invitation Only |
Rewards Points Required to Redeem $5 in Bonus Cash | 1,200 | 750 | 500 | 300 | Invitation Only |
Maximum Redemption Amount Per Day | $50 Bonus with 12,000 RP | $100 Bonus with 15,000 RP | $25 Bonus with 25,000 RP | $500 Bonus with 30,000 RP | Invitation Only |
After you link your Ocean Rewards card to your Ocean online account, you can also earn Tier Points for your online gaming, which will contribute to your Tier Status in the Ocean Rewards program. You have to link the two in order to collect TP.
TP is earned at the same rate as RP, which I mentioned earlier. It determines your Tier Status, which lasts for one year, unlike Ocean Online Rewards’ monthly reset. TP cannot be redeemed for bonus cash like RP. It strictly determines your land-based casino benefits. These perks aren’t far off from Caesars Rewards or MGM Rewards, which I consider to be the best loyalty programs in the industry.
Here are all the tiers and benefits of Ocean Rewards:
Signature | Preferred | Prime | Reserve | |
---|---|---|---|---|
Tier Points Required | 0 to 2,999 | 3,000 to 19,999 | 20,000+ | Invite Only |
Exclusive Bonus Free Play Offers | ✅ | ✅ | ✅ | ✅ |
Complimentary Gifts | ✅ | ✅ | ✅ | ✅ |
Invitations to Exclusive Events | ✅ | ✅ | ✅ | ✅ |
Priority Line Service | ❌ | ❌ | ✅ | ✅ |
Exclusive Offers | ❌ | ❌ | ✅ | ✅ |
Increased Comp Dollar Balance | ❌ | ❌ | ❌ | ✅ |
Waive Credit Card Fees | ❌ | ❌ | ❌ | ✅ |
Complimentary Rooms | ❌ | ✅ | ✅ | ✅ |
Discounted Rooms | ❌ | ✅ | ✅ | ✅ |
Free Self-Parking | ❌ | ✅ | ✅ | ✅ |
Reserved Parking Spots | ❌ | ❌ | ✅ | ✅ |
Complimentary Valet Parking | ❌ | ❌ | ✅ | ✅ |
Resort Fee Waived | ❌ | ❌ | ✅ | ✅ |
VIP Priority Reservation Line | ❌ | ❌ | ✅ | ✅ |
Designated Hotel Lobby Check-In Line | ❌ | ❌ | ✅ | ✅ |
Complimentary Suite Upgrades | ❌ | ❌ | ✅ | ✅ |
VIP Hotel Check-In | ❌ | ❌ | ❌ | ✅ |
Complimentary Early Check-In and Late Checkout | ❌ | ❌ | ❌ | ✅ |
Complimentary Day Pass to Exhale Bathhouse | ❌ | ❌ | ❌ | ✅ |
Complimentary transportation to/from Atlantic City International Airport to/from Ocean Casino and Resort | ❌ | ❌ | ❌ | ✅ |
Dining Discounts | 5% | 15% | 20% | 25% |
Access to Avila Lounge | ❌ | $15 Comps | $10 Comps | ✅ |
Access to Luna’s | ❌ | ❌ | ❌ | ✅ |
Retail Discounts | 5% | 15% | 20% | 25% |
Presale Ticket Access to Select Shows | ✅ | ✅ | ✅ | ✅ |
Complimentary Tickets to Select Shows | ❌ | ❌ | ✅ | ✅ |
Complimentary Admission to HQ2 Nightclub | ❌ | ❌ | ✅ | ✅ |
Discount on MSC Cruises | 30% | ❌ | ❌ | ❌ |
Complimentary MSC Cruise | ❌ | ✅ | ✅ | ✅ |
Stay at Wynn Las Vegas | ❌ | ❌ | ✅ | ✅ |
Now let’s take a look at Ocean Casino’s desktop site and mobile app. I’ll share what my experience was like using both.
Stepping into Ocean Casino on desktop, the first thing I noticed was the sleek and modern design. The dark background combined with ocean-blue accents gives the platform a polished and sophisticated look. Everything loads quickly, and the game thumbnails pop up right away.
Scrolling is smooth, and there’s no noticeable lag when moving between sections. Finding my way around the platform was easy. Everything was laid out in a clear manner. The website has the main sections along the top for easy access: “Casino,” “Promotions,” and “Rewards.”
The homepage is dominated by a big promotional banner switching between the welcome bonus and Ocean Online Rewards, along with a scrolling bar showing recent winners. The issue is that it takes up too much space, pushing the actual games lobby further down the page.
Plus, as I mentioned before, those are the only two promos that ever show up. If you’re going to take up so much of my screen space, at least add more promotional content.
Besides that, the layout is functional and intuitive. There is a menu on the left side with the website’s main features and game categories. All of the technical stuff, like the help center, terms and conditions, privacy policy, blog, and more, is tucked away at the bottom of the site.
The games lobby is sorted into the following categories:
NJ Top Games
Featured
New
Slots
Tables
Live Dealer
Megaways
Jackpots
Land Based Favorites
Video Poker
The platform does the minimum when it comes to game organization. It has those broad categories by game type, but there are no subcategories to help refine your choices. There also aren’t any filters for themes, features, or providers. I wanted to properly explore the collection, but the only real option was mindless scrolling. It becomes tiring pretty quickly when there are over a thousand games to sift through.
If you have a specific game in mind, then you can use the search bar. However, this isn’t helpful when you’re new to the platform and just browsing.
The Ocean Casino mobile app can be downloaded onto iOS and Android devices. I spent a fair amount of time testing it out, and while it offered convenience while using my phone, my overall experience left a lot to be desired.
Getting the app up and running was the smoothest part of the process. Downloading the app took just a few minutes, and logging in was easy. The app is similar to the website, except it is optimized for the smaller screen. Instead of the main features being on the left side of the page, they’re at the bottom of the screen. Aside from that, there isn’t much difference.
Once I started actually using the app, the issues became obvious. The interface didn’t load as quickly as it should, and the performance was inconsistent. The app would randomly shut down multiple times, sometimes in the middle of a game. At one point, I was in the middle of a withdrawal, and the app simply closed, forcing me to restart the whole process. It was just an overall disruptive and frustrating experience.
Looking at the app’s reviews, I realized I wasn’t alone in my issues with the Ocean Casino mobile app. Many users have reported similar problems, which likely explains its mediocre ratings of 3.5/5 on the Google Play Store and 2.1/5 on the App Store. If you are looking for the best casino mobile app, you'll have to look somewhere else.
I also tested out the Ocean website on my mobile browser. This was a far better experience. I didn't have any glitches or crashes, unlike the app. So, I’d recommend using the website through a mobile browser rather than the app if you want to use Ocean from your phone. But if the mobile app is a must, I suggest checking some other casinos.
Ocean Game Details | |
---|---|
Slots | 1,150+ |
Jackpots | 103 |
Table Games | 50+ |
Live Dealer Games | 7 |
Average RTP | 96% |
Demo Play | No |
Ocean Casino has a game library of over 1,200 games, including slots, table games, live dealers, keno, and scratch cards. It’s a decent-sized collection and has more than enough variety to keep you interested. However, I can’t say that the library really stands out compared to other leading online casinos.
For exploring the gaming library, I had $450 from the welcome bonus and a total of $570 in deposited funds over the course of my week. This was more than enough to get stuck into this collection.
Games are supplied by the following top software providers:
IGT
Playtech
Evolution Gaming
Big Time Gaming
WMS
Light & Wonder
NextGen Gaming
Inspired Gaming
High 5 Games
AGS
Spin Games
Rarestone Gaming
Atomic Slot Lab
Aristocrat
Blueprint Gaming
The library feels a little generic, with a lot of the same slot titles and table games you’ll find elsewhere. There’s nothing particularly unique that grabs my attention. If you played at other online casinos, you’ve likely seen most of the games before. That’s not to say that it is bad, and Ocean Casino does the job.
As expected, slots make up the bulk of the game library at Ocean Casino with over 1,150 titles. That’s plenty to keep most players engaged, but it falls short compared to leading online casinos. BetMGM Online Casino, for instance, has a staggering number of over 5,000 slots, while Caesars Palace Online Casino has over 1,700.
The slot catalog has a good mix of well-established names like IGT, Light & Wonder, and Big Time Gaming, providing familiar and high-quality gaming. One thing I did notice is that there aren’t any NetEnt games, which surprised me as I’m used to it being a staple at online casinos in the US and having some of the best slot games. Beyond classic slots, there are jackpots, Megaways, and Hold & Wins.
When working through Ocean Casino's bonus funds, I looked for slot games with high RTP and low-to-medium volatility slots. These games give me a realistic chance of meeting the rollover without burning through my balance. This time, I went with Chocolates, a slot I’ve had solid luck with in the past. It sits at 96.60% RTP and has just the right level of volatility for long play sessions without big swings. It also helps that the game is simple, polished, and doesn’t overwhelm with animations or overly complex features.
I set my bet at $1.20 per spin and settled in, keeping an eye on my balance and how much wagering I was clearing. After about 45 minutes, I was up $17, which might not seem like much, but the real win was how much I chipped away at the wagering requirement. I walked away feeling productive rather than drained, which I thought would be the case, considering I had to wager a total of $11,500 before I could withdraw anything.
Browsing the slot collection wasn’t the easiest experience. There are only two slot categories: “Slots” and “Jackpots.” Considering there is still a high number of slots, it was a challenge trying to find games that matched my preferences. With no filters or additional categories, browsing felt more like a task than a seamless experience.
Here are the most popular slots:
Game | Software Provider | RTP |
---|---|---|
Cash Eruption | IGT | 96% |
Wolf It Up | Inspired Gaming | 94.5% |
Cleopatra | IGT | 95.02% |
88 Fortunes | Light & Wonder | 96% |
Medusa Megaways | NextGen Gaming | 97.63% |
All of the classic table games are available at Ocean Casino, including blackjack, roulette, poker, and baccarat. I counted a total of over 50 titles, so you have variety in each category with multiple blackjack variants, a mix of poker styles, several roulette tables, and a baccarat game.
Blackjack fans have a solid range to explore, including options like Blazing 7s Blackjack, Multihand Blackjack Surrender, Zappit Blackjack, Blackjack Switch, Blackjack Side Bets, and Cashback Blackjack. For poker fans, there are titles like DJ Wild Stud Poker, Mississippi Stud, Casino Hold’em, and Ultimate Texas Hold’em.
Roulette games were the main focus of my session. Alongside the classics like American, European, and French roulette, Ocean Casino also featured unique titles such as Penny Roulette, Double Bonus Spin Roulette, and Blazing 7s Roulette. While I do not usually spend much time on roulette beyond the occasional casual round, this lineup definitely pulled me in.
Premium European Roulette ended up being the highlight. I began with a measured approach, placing $5 bets on odds and black. After a decent streak, confidence started to build, and I raised the stakes with a $70 bet on odds. The ball landed in my favor, and I doubled my money. Not every bet went as planned, though. Some $30 wagers missed the mark. Still, the session reminded me just how much fun roulette can be.
Try out my favorite table games:
Game | Software Provider |
---|---|
Baccarat | IGT |
Multihand Blackjack Surrender | IGT |
Mississippi Stud | Light & Wonder |
Premium European Roulette | Playtech |
Fortune Pai Gow Poker | High 5 Games |
Ocean has a selection of seven live dealer games, including three blackjack titles, as well as one baccarat, roulette, game show, and live slot option. I felt underwhelmed by its live casino section. It is far more limited compared to what I’ve come across at other online casinos.
The main reason for the lack of games is that the collection is solely supplied by the Playtech software provider. Playtech is by no means a bad provider. Their games are fun, the dealers are professional, and the streaming runs smoothly. It’s also not as common to find their games. But the issue is that I’ve become used to seeing live dealer games from Evolution Gaming, which dominates the market for a reason. Not only does it have a bigger catalog, but it also has a level of quality that is hard to match.
That said, there is one title where Playtech is ahead of Evolution. I have never seen any live slot games from Evolution while playing at online casinos in the US. However, Playtech offers Buffalo Blitz Live, which is a live-streamed version of their popular slot.
I’ve played plenty of online slots before, but the idea of live-hosting intrigued me. I started off cautiously, placing $0.50 spins to get a feel of the flow. The host was lively and kept the chat engaged, which made it a completely different experience from standard online slots. After a few rounds, I upped my bet to $1.50 per spin and managed to trigger the eight free spins. I walked away with $27 in profit overall.
Check out my top live casino games:
Game | Software Provider |
---|---|
Cashback Blackjack | Playtech |
Baccarat | Playtech |
Sports Roulette Live | Playtech |
Adventures Beyond Wonderland | Playtech |
Buffalo Blitz Live | Playtech |
Beyond the standard casino games, Ocean Casino has a handful of specialty games. I always check out these games when I need a break from longer gaming sessions. Sometimes, after an intense round of slots or table games, I just need something quick, light, and entertaining. While exploring the gaming library, I came across keno and scratch cards. I had to manually search for them, as there isn’t a specialty or variety games section.
There are only five keno games, two Slingo games, and two scratch card games. I was quite impressed with the Keno selection; usually, all I see is Dragon Power Keno and Lightning Box Keno. However, overall, the number of specialty games is lower than what I’m used to from other online casinos. I also noticed that LuckyTap games are missing, which is a common staple in US casino gaming.
Explore a few titles that I enjoyed:
Game | Software Provider |
---|---|
Egyptian Magic Keno | Atomic Slot Lab |
Ancient Magic Keno | Atomic Slot Lab |
Scratch Medusa | NextGen Gaming |
Scratch Merlin’s Millions | NextGen Gaming |
Prairie Thunder Keno | Aristocrat |
Ocean offers six payment methods for deposits and three options for withdrawals. I was quite disappointed by how limited this selection was. In a market where leading online casinos offer at least eight different casino payment options, Ocean Casino is trailing behind.
Ocean Payment Details | |
---|---|
Payment methods | Visa, Mastercard, Play+, Paysafecash, VIP Preferred, Cash at Cage |
Minimum deposit | $20 ($50 for Cash at Cage) |
Maximum deposit | $5,000 ($10,000 for Cash at Cage) |
Minimum withdrawal | $1 ($50 for Cash at Cage) |
Payout time | 1 to 2 days |
At Ocean Casino, deposits can be made with Visa, Mastercard, VIP Preferred, Play+, Paysafecash, and Cash at Cage. While it was easy to deposit in my account, it’s clear that they’re a step behind industry leaders in terms of the number of payment methods.
There are only six options for depositing funds, which trails behind BetRivers Casino, for example, which supports 11 methods, and even smaller platforms like Stardust manage to offer 12 options. Popular options like Venmo, Trustly, Apple Pay, Discover, American Express, PayNearMe, and PayPal are missing. I was especially disappointed to find that there isn’t even one e-wallet method.
Another frustrating thing is that the minimum deposit is $20, which is above the industry standard of $10. Even cash at cage, which I usually find has a lower minimum required than other payment methods, has a higher minimum of $50. However, it does have a higher maximum deposit than other methods at $10,000, while the rest have a cap of $5,000 per transaction.
For my first deposit, I took advantage of the welcome bonus, depositing $450 into my account with my Visa debit card. Both Visa and Mastercard are accepted, and the process was as simple as expected. There’s no intermediary, just a direct transfer from my bank. This is one of the reasons I prefer using cards; it’s immediate, familiar, and doesn’t require any extra setup.
Here’s how to make a deposit:
Go to the “Cashier” section.
Click “Deposit.”
Select a payment method.
Enter the deposit amount.
Log into the account or provide banking information.
Click to confirm.
After testing the waters with Visa, I decided to compare the other deposit methods. I put in $30 each with Mastercard, Play+, Paysafecard, and VIP Preferred to see how they stacked up. Using a Mastercard was exactly like using my Visa; it was straightforward and fast.
VIP Preferred, however, required an extra step. As an ACH transfer service, it links directly to a bank account, but you have to set up an account first. I had to go through a registration process, which felt like more effort than other bank transfer methods like Trustly. That said, once my account was linked, future deposits were faster.
From experience, banks sometimes flag ACH transfers to online casinos, which can lead to issues. This time, everything was processed fine, but it is something to be aware of.
Play+ is a prepaid card requiring you to preload money into the account before depositing. While it is a bit more work than previous methods, it does have its advantages. For one, there is an extra layer of privacy, as your banking information isn’t given to online casinos. Additionally, there won’t be any gambling transactions on your bank statement, which some players may prefer.
Paysafecash is similar to PayNearMe. A QR code will be generated when you select Paysafecash as a deposit method. You can take this code to a partner location to pay in cash.
Your other cash option for deposits is Cash at Cage. Players who prefer cash transactions can fund their accounts by visiting Ocean Casino Resort in Atlantic City. This is good for locals or regular visitors, but digital methods are far more practical for someone like me, who primarily plays online.
Ocean Deposit Method | Deposit Speed | Min Deposit | Max Deposit | Fees |
---|---|---|---|---|
Visa | Few minutes | $20 | $5,000 | Possible fees from issuer |
Mastercard | Few minutes | $20 | $5,000 | Possible fees from issuer |
VIP Preferred | Few minutes | $20 | $5,000 | Possible fees from bank |
Play+ | 5 minutes | $20 | $5,000 | None |
Paysafecard | 2-3 hours | $20 | $5,000 | None |
Cash at Cage | 2-3 hours | $50 | $10,000 | None |
Ocean Casino withdrawals can be made through cash at cage, Play+, and VIP Preferred at Ocean. This is one of the more limited selections that I’ve seen from a US online casino. For context, BetMGM Casino offers nine withdrawal options, even smaller platforms like PlayStar Casino have six options.
The biggest drawback is the lack of e-wallets and debit card withdrawals. The reason that I was disappointed is that these methods tend to be the quickest option for receiving withdrawals. Resorts Casino, for example, may only offer four payout methods, but at least one of them is PayPal.
One thing that impressed me is that Play+ and VIP Preferred have a minimum withdrawal amount of $1. On the flip side, this jumps to $50 for cash at the cage, which is a lot higher than the norm.
Nearly at the end of the week, I had enough to withdraw and test out these methods. For my first payout, I went with Play+. After sending my request, it was approved after a day, and my funds were ready in my Play+ account. This trails behind leading online casinos, where withdrawals are typically approved in less than half a day.
Here’s how to make a withdrawal:
Go to the “Cashier” section.
Click “Withdrawal.”
Select a withdrawal method.
Enter the withdrawal amount.
Wait for processing.
Next, I tested out VIP Preferred, withdrawing $30. It took around three days to be processed to my bank account. While it wasn’t as fast as Play+, I liked how my funds went directly to my bank rather than an intermediary. You can also pick up a cash withdrawal at Ocean Casino Resorts. As I said before, I prefer digital methods, but this might be convenient for other players.
Ocean Withdrawal Method | Withdrawal Speed | Min Withdrawal | Max Withdrawal | Fees |
---|---|---|---|---|
Cash at Cage | 1 to 2 days | $50 | $100,000 | None |
Play+ | 1 to 2 days | $1 | $25,000 | None |
VIP Preferred | 3 to 4 days | $1 | $100,000 | None |
Here’s how Ocean’s Casino payment options compare to other leading online casinos in the US:
Ocean Casino | bet365 Casino | BetRivers Casino | BetMGM Casino | Caesars Palace Online | |
---|---|---|---|---|---|
Visa | ✅ | ✅ | ✅ | ✅ | ✅ |
Mastercard | ✅ | ✅ | ✅ | ✅ | ✅ |
Discover | ❌ | ✅ | ✅ | ✅ | ✅ |
American Express | ❌ | ✅ | ✅ | ✅ | ✅ |
Apple Pay | ❌ | ✅ | ✅ | ✅ | ✅ |
PayPal | ❌ | ✅ | ✅ | ✅ | ✅ |
Venmo | ❌ | ✅ | ❌ | ✅ | ✅ |
VIP Preferred | ✅ | ❌ | ✅ | ✅ | ✅ |
PayNearMe | ❌ | ✅ | ✅ | ✅ | ✅ |
Play+ | ✅ | ❌ | ✅ | ✅ | ✅ |
Trustly | ❌ | ✅ | ✅ | ❌ | ✅ |
Cryptocurrency | ❌ | ❌ | ❌ | ❌ | ❌ |
Skrill | ❌ | ✅ | ✅ | ❌ | ❌ |
Cash at Cage | ✅ | ✅ | ❌ | ✅ | ✅ |
Customer support at Ocean Casino can be contacted through live chat, email, or phone. I’m very satisfied with the level of assistance that I receive. It was easy to get in touch with the support and get answers to my questions. The only issue that I had was that there wasn’t around-the-clock support.
Firstly, I start by browsing the help center to see how much information is available before contacting an agent. Ocean’s “Help” section can be accessed by clicking the link at the bottom of the page. This section is well organized, with topics divided into different categories. It answered my generic questions, but for more details, I needed to get in touch with customer support.
Here’s what is available for customer support:
Live Chat: 10 AM to 12 AM
Email: [email protected]
Phone Number: +1 (609) 782-0007
I always prefer live chat for quick responses, so that’s where I started. You can open the live chat by clicking the floating icon in the bottom right corner. I had to provide my name and email address. Then, I asked my question, which prompted the bot to tell me to ask to talk to an agent.
I took the time to explore the website while waiting to be connected, but this never ended up happening. It simply just didn’t work. During that time, it was late, so I assume that the live chat has operational hours, but this isn’t stated anywhere on the platform. It was a letdown that it wasn’t available around the clock. The next day, I used the live chat again, but in the afternoon. This time, it took around five minutes before I was connected with a live agent.
The chat itself was pleasant and useful. It was like text messaging, making it easy to go back and forth with queries. The agent was knowledgeable, polite, and willing to clarify things, which I’ve often found can be a hassle at other online casinos. There were a couple of moments where they could have elaborated more, which would have saved my constant follow-up questions, but overall, I was pretty happy. I also asked them about their live chat operating hours, which they confirmed were 10 AM to 12 AM.
Next, I tested their email support, which is a useful option for hours when the live chat isn’t operational. I received a response within four hours, which is fairly decent for email support. Their response was thorough and well-structured, breaking down my query into clear points, which I thought the live chat lacked.
Lastly, I decided to call their phone number. After about a 10-minute wait, I was connected to a representative. He was patient, well-informed, and took the time to address all of my questions without rushing the conversation. The experience felt a lot more personal and engaging than the live chat, so I’d recommend phone support for complex queries.
Overall, I’d recommend the live chat for fast answers. The phone number is also a good choice if you want to talk directly to an agent. However, if it is outside of operational hours, I’d just send an email.
Ocean Online Casino is only available in New Jersey. The Ocean Casino Resort, located in Atlantic City, opened its doors in 2018 on the location of the former Revel Casino Hotel. The website also launched in 2018, extending the gaming experience of the Ocean Casino Resort to online players.
State | Welcome Bonus | Games | Payment Methods |
---|---|---|---|
New Jersey | 100% Deposit Match up to $1,000 | 1,200+ | Visa, Mastercard, Play+, Paysafecash, VIP Preferred, Cash at Cage |
Setting up an account at Ocean Casino was easy. I had everything running in under five minutes. If you’ve registered at any top online casino in the US before, you’ll find the process familiar. But if it’s your first time, don’t worry, as I’ve made a step-by-step guide.
Load the website or app.
You can access Ocean through its website or mobile app. I would recommend using the website, as I had many issues while using the app. However, if you do register through the app, it follows the same process as signing up on the website.
Once the site loads, look for the blue “SIGN UP” button in the top-right corner. Clicking this link will launch the registration page.
Enter your personal details.
The first pop-up will ask for your title, first name, last name, and email. This contact information should match the ID you’ll use for verification. Below this, you’ll also need to provide your phone number and date of birth.
On the next page, you’ll need to input your full address. Remember that only players in New Jersey can use Ocean.
Create an account.
Then, create a username and password for your Ocean account. You’ll also need to provide the last four digits of your SSN and set up a security question to protect your account.
If you have a bonus code, it can be added at this point.
Accept the terms and conditions.
Finally, you’ll be required to tick a few boxes, confirming that you’re over 21, that all the information that is provided is accurate, and that you agree to the terms and conditions and privacy policy. It can be tempting to skip over the fine print, but I recommend giving it a proper read. This ensures you fully understand the rules of the platform.
Enable Two-Factor Authentication (TFA)
By law, New Jersey mandates two-factor authentication for security reasons. This is done through SMS to the phone number that you provided in the earlier step.
Verify your identity.
I always suggest completing the verification process right away. This saves you the headache of dealing with delays when you’re ready to withdraw. You’ll be asked for a valid government-issued photo ID, a copy of a recent utility bill, and a picture of your SSN card.
When I first submitted those documents, it took just over a day for them to be processed and approved by the Ocean team.
Deposit funds.
Once your account is set up, you’re ready to fund your wallet and jump into the action. I covered the process of depositing in detail in another section, but it’s straightforward.
Ocean Casino Overview | |
---|---|
💰 Welcome Bonus | 100% Deposit Match up to $1,000 |
🎁 Bonus Code | No promo code required |
🇺🇸 Legal States | NJ |
🎮 Game Types | Slots, Table Games, Live Dealers, Keno, Scratch Cards |
🎰 Number of Games | 1,200+ |
📱 Mobile App | iOS and Android |
📲 Registration Process | Five minutes |
💳 Payment Methods | Visa, Mastercard, Play+, Paysafecash, VIP Preferred, Cash at Cage |
🚀 Payout Speed | 1 to 2 days |
⭐ Overall Rating | 3.7/5 |
Ocean Casino gets a few things right, but it doesn’t quite hit the mark in a few key features. It has the foundation of a solid online casino with a sleek website, a decent gaming library, and a strong dual loyalty program. However, beyond that, it struggles to stand out in a saturated market.
Let’s start with what I liked. One of the highlights of Ocean Casino is its dual loyalty program structure, Ocean Online Rewards and Ocean Rewards. You can receive online benefits and in-person perks, which makes every gaming session feel rewarding.
The website itself is also sleek, modern, and easy to navigate. I never felt overwhelmed while trying to find my way around. A clean and sophisticated design can make all the difference.
Customer support was also good. Every agent that I interacted with was friendly, knowledgeable, and helpful. I had all my queries solved, and there was never that feeling of being annoying, which I’ve often felt even at the top online casinos.
The game selection, while decent, doesn’t push any boundaries. With over 1,200 games, there’s enough to keep things interesting for a while. The slot selection is fine, but the live dealers felt limited compared to other online casinos. Ocean Casino mobile gaming was the most frustrating part. The mobile app crashed multiple times while I was playing, and the performance issues made it more difficult than it was worth. I eventually gave up and switched to using the website through a mobile browser.
Promotions were another letdown. Aside from the loyalty program, there wasn’t much to get excited about. The wagering requirements weighed down the welcome bonus. Additionally, there weren’t any regular promos running while I was playing. Banking was another weak sport. The deposit and withdrawal options were limited. The withdrawal processing times were slower than my usual experience.
Ocean Casomp isn’t a terrible online casino. It’s just not a leading one, either. If you’re looking for a place to casually play games with a good rewards program, it’s a reasonable choice. But there isn’t much that sets it apart in the industry from other online casinos.
Check out Ocean Casino Yourself
Ocean takes responsible gambling seriously, encouraging safe gameplay for players. It has several resources and tools available to manage betting activity.
You can find the “Responsible Gaming” section in the footer of the website. Players can watch a simple video introducing players to the concept of responsible gaming. Beneath this, the page is sorted into several sections that break down the resources. I liked how organized it was, as online casinos often present it as a lump of huge text on a page.
There is a suite of tools that help players maintain control of their gaming, such as deposit limits, wager limits, single wager limits, time limits, timeouts, limit history, and self-exclusion. They also provide links to external help and support organizations.
For further assistance, there are the following organizations available:
National Council on Problem Gambling: This organization provides nationwide support through its helpline at 1-800-GAMBLER, texting at 800GAM, or online chat.
Gamblers Anonymous: They provide meetings nationwide where individuals can meet and share their experiences.
State-specific resources: New Jersey
At WSN, we want to affirm the importance of responsible gaming and encourage players to always be safe in their gambling habits. If you want to learn more, please visit our responsible gambling section.
Our approach to reviewing online casinos is rooted in direct and hands-on testing. We’re given a fixed budget of $1,000 to dive deep into each platform, ensuring our reviews are grounded in actual gameplay, transactions, and experience. Our goal is to deliver an honest, unfiltered take on what to expect.
For my week at Ocean, I started with an initial deposit of $450, which went toward claiming the welcome bonus, so I had another $450 in bonus funds. Over the course of the review period, I deposited another $120 to test out the other deposit methods. Altogether, I spent $570 from my $1,000 budget.
With this bankroll, I explored a number of casino games. I used my bonus funds to try out the slots, while most of my other deposits were for table and live dealer games. By the end of my testing period, I had a total of $220 ready to be withdrawn.
Our experts focus on the following five key areas:
Deposits and withdrawals: We use all the payment methods offered by making real money deposits and withdrawals. We look for a good mix of credit cards, debit cards, e-wallets, bank transfers, and prepaid cards. We assess each method's speed, ease of use, and limits.
User experience: We expect a seamless experience across desktop and mobile devices. We explore the design, usability, and overall performance. Is it easy to navigate and intuitive? How does it look? How is the games lobby organized? We also download and test out the mobile app.
Games: We use our deposits and bonuses to fully explore the gaming library, looking for a diverse selection of slots, table games, live dealers, and specialty games. We keep an eye out for titles from leading software providers, up-and-coming developers, and exclusive options. We place real-money bets, showing you how much we win and lose.
Promotions: We claim every promotion to see if they’re actually worth it. We look at the fine print, like wagering requirements, to see how accessible it is. We start with the welcome bonus but also want to see promos like a loyalty program, ongoing offers, and more. The more bonuses, the better in our books.
Customer support: We contact customer support through all available channels, including email, live chat, and phone, asking questions to see how helpful, polite, and fast they are.
At WSN, we believe that the only way to provide an honest review is to experience every feature ourselves. We dive in, test everything, and report back our insights. Our goal is to give you the most accurate, firsthand perspective so you know exactly what to expect before you sign up.
Our process mirrors that of any player. We start by signing up before depositing, playing games, and cashing out winnings; we experience it exactly as you would. This ensures that the content that we share is based on tangible experience, not just looking at a website or relying on second-hand information.
Our team is made up of seasoned experts who have spent years in the online gambling industry. We know what matters, what’s worth your time, and what should raise red flags. While highlighting impressive features, we also call out anything that could negatively impact your gaming experience.
Navigating the online casino world can be overwhelming. That’s where we come in. We do the heavy lifting, so you don’t have to. Our aim is simple: to provide you with transparent insights so that you can make informed choices for your next online casino.
BetMGM Casino Bonus Code and Review 2025
1 week ago | Rhianna PadmanStardust Casino Bonus Code and Review 2025
1 week ago | Rhianna PadmanCaesars Palace Casino Promo Code and Review 2025
1 week ago | Rhianna Padman
We support responsible gambling. Gambling can be addictive, please play responsibly. If you need help, call
1-800-Gambler.
WSN.com is managed by Gentoo Media. Unless declared otherwise, all of the visible content on this site, such
as texts and images, including the brand name and logo, belongs to Innovation Labs Limited (a Gentoo Media
company) - Company Registration Number C44130, VAT ID: MT18874732, @GIG Beach Triq id-Dragunara, St.
Julians, STJ3148, Malta.
Advertising Disclosure: WSN.com contains links to partner websites. When a visitor to our website clicks on
one of these links and makes a purchase at a partner site, World Sports Network is paid a commission.
Copyright © 2025