Website: | https://www.mohegansuncasino.com/ |
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Min. Deposit: | $10 |
Promo: | Deposit $100 and Get 1,000 Bonus Spins |
Support: | Email, Live chat, Phone, FAQs |
Promo Code: |
No code needed
|
Launched: | 2015 |
Payout Speed: | 72 hours |
Payment Methods: |
My Mohegan Sun online casino review covers everything you need to know about this iconic East Coast casino’s online platform, available in Connecticut, New Jersey, and Pennsylvania. With a $1,000 budget, I tested its promotions, banking options, and game selection to give you a firsthand look from the perspective of an everyday player.
Mohegan Sun online casino knows how to reward its players with a fun loyalty program, regular promotions, competitions, and a solid welcome bonus for new players.
The promos were my highlight of the Mohegan Sun Casino review. There’s always something exciting to claim, whether it’s a new offer, seasonal promotion, or a chance to win prizes.
New players are welcomed to Mohegan Sun Casino with a sign-up bonus of 1000 spins on Action Bank Plus once they deposit $100. While different from what most online casinos offer, a deposit match, I'm not sure why it's limited to one specific slot.
During registration, I entered the code “1000SPINS,” which is required to claim it. Once my account was created, I deposited $100 into my account and got 1000 free spins within a minute. Just to point out, this offer is available only in NJ. If you are accessing Mohegan Sun Casino in PA, you'll have a deposit match offer up to $1,000, and in CT, a deposit match offer up to $500.
This bonus required no further effort. It was a great start to my Mohegan Sun Casino experience, allowing me to dive right into the gaming library.
To start off, I wanted to use my 1,000 bonus spins and see how much I can get from it before starting with other games.
The good thing is that Actino Bank Plus has a solid RTP of 96.04% and medium volatility, with 4096 ways to win. Besides that, it's a fairly uninteresting slot. Still, I managed to walk away with $67.33 in casino bonus funds.
The Mohegan Sun Casino bonus has a 5x wagering requirement for slots and 10x for video poker and table games. My main issue is the short three-day window to clear it. It’s not that the bonus is too big to manage. I just don’t like feeling rushed to get it done.
To make things even more complicated, there is a limit on how much of your bet counts towards the wagering requirement. The maximum wagering that counts towards the wagering requirement is capped at 10% of your bonus funds. In my case, it was $6.73. Any amount that goes over your maximum amount doesn't count towards the wagering requirement, so keep that in mind.
It’s a solid welcome promotion, but it doesn’t hold its own against the welcome bonuses of top online casinos. For example, BetMGM Online Casino offers a $25 no deposit bonus and a matched bonus of up to $1,000 with a wagering requirement of 15x.
If you prefer trying out a casino with a no deposit bonus first, I can recommend BetMGM Casino or any other no deposit online casino from our list.
Mohegan Sun’s Stellar Rewards is a five-tiered loyalty program with various in-person and online benefits that can be earned through your gameplay.
When I joined Mohegan Sun online casino, I was automatically enrolled in Stellar Rewards at the “Aura” tier. As you play games, you’ll automatically earn Stellar Points for this loyalty scheme. These SPs determine your tier level: Aura, Star, Nova, Galaxy, and Eclipse.
Stellar Points are awarded based on how much you wager on a specific game:
For every $1 wagered on slots, you’ll earn 1 SP.
For every $2 wagered on roulette, you’ll earn 1 SP.
For every $4 wagered on blackjack, video poker, and all other table games, you’ll earn 1 SP.
You can only earn SPs from real-money wagers; bonus funds are excluded. SPs are calculated monthly, and you’ll keep your tier for the following month. After this, if you don’t earn SPs, your tier will drop down.
You can track your Stellar Rewards status under your “Account.”
SPs can also be swapped for cash based on your level:
Aura: 1,150 SPs = $1 in Cash
Star: 1,000 SPs = $1 in Cash
Nova: 570 SPs = $1 in Cash
Galaxy: 285 SPs = $1 in Cash
Eclipse: 200 SPs = $1 in Cash
Players can enjoy benefits for online gameplay, hotel stays, entertainment, dining, transport, and more from Stellar Rewards. These in-person rewards are available at Resort Casino and Mohegan Sun, which is particularly valuable for those who frequently visit or enjoy these destinations.
Considering all of these online and in-person benefits, I’d say it comes close to leading loyalty programs for online casinos like Caesars Rewards and MGM Rewards.
Here is the full list of available rewards:
Aura | Star | Nova | Galaxy | Eclipse | |
---|---|---|---|---|---|
Points Required Each Month | 0 | 4,600 | 46,000 | 200,000 | 500,000 |
Offers, Bonuses, + Promotions | ✅ | ✅ | ✅ | ✅ | ✅ |
Increased Loyalty Point Conversion Rate | ❌ | ✅ | ✅ | ✅ | ✅ |
Increased Deposit Limits | ❌ | ❌ | ✅ | ✅ | ✅ |
VIP Promotions, Multipliers, and Sweepstakes | ❌ | ❌ | ✅ | ✅ | ✅ |
Exchange Points for Slot Cash | ❌ | ❌ | ✅ | ✅ | ✅ |
VIP Events | ❌ | ❌ | ❌ | ✅ | ✅ |
Dedicated VIP Executive | ❌ | ❌ | ❌ | ✅ | ✅ |
Welcome + Luxury Gifts | ❌ | ❌ | ❌ | ✅ | ✅ |
Complimentary Dinner, Discounted Entertainment, Discounted Stays, + Suite Upgrades at Resorts + Casino Hotel | ❌ | ❌ | ❌ | ✅ | ✅ |
Expedited Withdrawals | ❌ | ❌ | ❌ | ✅ | ✅ |
VIP Loyalty Gifts | ❌ | ❌ | ❌ | ✅ | ✅ |
VIP Tier Upgrade at Resorts Casino + Hotel | ❌ | ❌ | ❌ | ✅ | ✅ |
Welcome Playing Device | ❌ | ❌ | ❌ | ✅ | ✅ |
Exclusive Offers at Resorts Casino + Hotel | ❌ | ❌ | ❌ | ✅ | ✅ |
Exclusive Live Concerts + Sporting Events | ❌ | ❌ | ❌ | ❌ | ✅ |
Complimentary Stays / Dinners at Mohegan Sun CT + PA | ❌ | ❌ | ❌ | ❌ | ✅ |
Luxury Limo Transportation to Mohegan Sun + Resorts Casino + Hotel | ❌ | ❌ | ❌ | ❌ | ✅ |
Highest Loyalty Point Conversion Rate | ❌ | ❌ | ❌ | ❌ | ✅ |
Mohegan Sun Casino players can win exciting prizes up to $3,000,000 every day by playing special games. I love this promotion as it’s entirely free. You don’t have to deposit or wager cash to participate.
Here’s how it works. Once logged in, you can access the “Daily Games” section, which includes a slot and wheel game. After playing, you just click the “Redeem” button to claim your prize. This offer can be claimed every day.
You’re guaranteed to win a prize each time you play. For the slot game, potential prizes include bonuses of $1, $2, $5, $10,000 in bonus cash, or 10 entries to the weekly giveaway.
For the wheel game, it can be a bonus of $1, $2, $5, $50, $3,000,000 jackpot, or 5 entries to the weekly giveaway. The “Weekly Giveaway” has a prize pool of $1,500, which is shared between 110 winners.
I played a few times, but I only managed to get the $1 and $2 bonuses. Still, it’s fun knowing there’s a chance to land something bigger, and the fact it’s free was the best part. Each time, the bonus was in my account the next day. It comes with a 10x wagering requirement for slots and 20x for eligible table games.
Players can take advantage of other seasonal and regular promotions like free spins, deposit matches, and competitions. Whenever I’ve used Mohegan Sun Casino in the past, there have always been new offers on their “Promotions” page.
For example, during my Mohegan Sun Casino review period, I saw a 25% deposit match bonus up to $25, competitions for luxury gifts by earning Stellar Points, and 500 free spins for depositing $50.
I actually claimed the first offer when I made my second deposit. Since I deposited $50, I received a bonus of $12.50.
All in all, Mohegan Sun Casino knows how to keep the platform exciting by offering various incentives to bolster your gaming.
Mohegan Sun Casino is available through its website or app. My overall experience was underwhelming and left a lot to be desired. The platform has technical issues and an outdated design, which contrasts sharply with the more modern, responsive interfaces offered by other leading online casinos.
It’s also worth noting that the Mohegan Sun platforms for Connecticut and Pennsylvania are both more modern and overall offer a smoother experience. It would be great to see the NJ site given a makeover to match the newer software in CT and PA.
My first impression of Mohegan Sun Casino was that it looked outdated. From a visual standpoint, it isn’t very appealing or sleek, especially in comparison to competitors. It looks more like an online casino that you’d use several years ago rather than now.
I’m not a big fan of how it is designed, either. When you load the website, you’re greeted with a banner of the welcome bonus that takes up half the page. Below this is the games lobby, flanked by unused space on either side, contributing to that outdated feel.
Performance was another issue. I often found myself staring at the loading spinner while waiting for content. Sometimes, I’d click on certain categories, and the games wouldn’t appear for more than ten seconds.
It was like the website couldn’t keep up with me. This sluggish performance was frustrating while exploring the features and games. Even the games themselves would take their time to load. However, once they did, there weren’t any issues.
Navigating the main features of the platform was easy enough, with sections along the top of the website: “Play Now,” “Get Started,” “Rewards & VIP,” and “Promotions.”
The games lobby is categorized into the following sections: “Featured Games,” “New!,” “Live Dealer,” “Jackpot,” “Table Games,” “Slingo,” “Megaways,” “Video Poker,” and “All Slots.”
This made it easy to find games by their type. However, that’s where the organization ended. You can’t explore titles in any other way, like by software provider, theme, or other specific features.
This was particularly challenging for large categories like slots, where I found myself doom-scrolling through an overwhelming list of options. As I couldn’t filter or narrow down my choices, finding a game suited to my preferences was time-consuming and frustrating.
You can sort the games from A to Z, but I don’t think that’s very helpful. The option to search for games is useful if you have a certain title in mind.
It’s all quite simple and basic, lacking any innovative features that make it stand out. My experience was also marred by the slow loading times, which frustrated me.
I also checked out the Connecticut and Pennsylvania websites, which were launched more recently. They essentially look like a revamped version of the New Jersey site with a sleeker interface and new layout. It shows that, despite my underwhelming experience, Mohegan Sun NJ isn’t actually that far away and a few tweaks would go a long way.
Hopefully, the NJ site will get a makeover sometime soon.
The Mohegan Sun Casino app can be downloaded on iOS and Android devices. While testing the NJ app, I ran into some issues, and using it felt more like a hassle than a convenience. It’s worth noting that there are separate apps for each state.
After downloading the app, I simply couldn’t log into my account. I tried it out a few times, and each time it would crash. In the end, I decided to leave it and come back again later in the week.
The next time I tried, I deleted and redownloaded the app. Finally, it allowed me to log into my account.
In terms of design, the app does look more modern than the website, which is a plus. Unfortunately, I can’t say that the platform’s performance improved. Even after I managed to log in, the app continued to crash, particularly while loading games. It definitely won't make our best casino mobile apps lists.
My experience seems similar to that of other users, as the app has low ratings of 1.7/5 on the App Store and 3.0/5 on the Google Play Store.
The only redeeming factor was that I could stay in the loop about exclusive promos or updates, as I’d receive a notification from the app. You might miss these offers if you’re not frequently on the website. It’s an especially useful feature for a site like Mohegan Sun Casino, which has lots of ongoing promos.
I’d recommend using the website on your mobile browser or desktop if you’re on your phone. It’s better to avoid the frustration that I had while trying to use the Mohegan Sun Casino mobile app.
Mohegan Sun Casino Game Details | |
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Slots | 1,800+ |
Jackpots | 260+ |
Table Games | 60+ |
Live Dealer Games | 40+ |
Average RTP | 96% |
Demo Play | Yes |
Mohegan Sun Casino has a sizable library of over 1,900 games, including slots, table games, live dealers, and specialty titles. I was quite happy with this collection and didn’t feel like anything was missing.
When it comes to games, Mohegan Sun Casino is on par with big names like Caesars Palace Online Casino, which offers 1,700 games, and ahead of platforms like PlayStar, which has 900 games.
It has some catching up to do if it wants to compete with industry leaders in this area, like BetMGM Online Casino, which boasts a staggering 5,400 games, or BetRivers Casino, which has over 2,500 titles.
It is worth taking into consideration that the number of games offered depends on your state. While the NJ Mohegan Sun Casino has over 1,900 games, there are only 700 in Connecticut and 100 in Pennsylvania.
Most of Mohegan Sun Casino’s gaming collection comprises more than 1,800 slot titles. You can find all kinds of themes and styles offered, ensuring variety in your gaming experience.
Classic and familiar titles are available from industry giants such as IGT, NetEnt, and Big Time Gaming. Developers like Light & Wonder, Wazdan, and Greentube are also featured for more modern and fresh games.
I appreciate how there’s a good mix, whether you’re a player who looks for comfort in classics or the excitement of cutting-edge titles. I tested out Mohegan Sun Casino’s exclusive game, “Jersey Devil Slot,” from Light & Wonder.
While the spooky theme might not appeal to everyone, I thought it was thrilling. The haunting soundtrack and creepy graphics perfectly set the mood. Thanks to the multipliers, I ended up with around $17 in my account after completing the wagering requirements.
I had the $67.33 bonus from the rest of the Mohegan Sun Casino bonus offer. I decided to use this on slots, as the wagering requirements were lower at 5x rather than 10x for table games.
When working on clearing bonus cash, I focus on games with high RTPs and low volatility. One of my favorites is Jack Hammer by NetEnt. You can read more about it in our Jack Hammer slot review. The game has an RTP of 96.96% and low volatility. It has a unique retro comic-book style that always provides enjoyable sessions.
My only issue with the slot collection is that navigating it feels like a chore. There are no subcategories, and you need to constantly scroll to find titles suited to your preferences. I spent far too much time aimlessly looking through the slot section before resorting to searching for games that I knew.
Check out my favorite Mohegan Sun Casino slots:
Game | Software Provider | RTP |
---|---|---|
Triple Turducken | High 5 Games | 96.50% |
88 Fortunes | Light & Wonder | 96.60% |
Sizzling Eggs | Wazdan | 96.12% |
White Rabbit | Big Time Gaming | 97.77% |
Blood Suckers | NetEnt | 98% |
Mohegan Sun Casino has a lineup of over 60 table games, including all the classics like baccarat, roulette, poker, and blackjack. Each table game has multiple variations to keep things interesting.
For example, if blackjack is your game, you can explore Blackjack 6 In 1, Blackjack Buster, Blackjack Lucky Ladies, Blackjack Perfect Pairs, and Blackjack X-Change, to name a few.
I didn’t see much success during my blackjack sessions. However, my luck turned while playing roulette. I opted for classic, higher RTP, French Roulette and had a steady streak of wins. By the end, I had turned my initial bet of $20 into $80.
Online casinos in the US tend to offer table games from the same software providers. However, Mohegan Sun online casino offers a selection of table titles from Odds Work, which I’ve not seen as frequently. So, it was a pleasant surprise to explore some less common options like Blackjack Lucky Ladies, Caribbean Stud Poker, Blackjack Busters, and Double Ball Roulette.
Try out my top Mohegan Sun Casino table games:
Game | Software Provider |
---|---|
Blackjack Lucky Ladies | Odds Work |
Mississippi Stud | Light & Wonder |
Rising Phoenix Baccarat | Odds Work |
European Roulette | NetEnt |
Caribbean Stud Poker | Odds Work |
Players can enjoy a selection of over 40 live dealer games. There are game shows, blackjack, baccarat, craps, roulette, poker, Sic Bo, and more.
Many of these titles are live-streamed directly from Atlantic City, delivering an online experience that replicates the excitement of gaming at the boardwalk.
I tried out a few titles but spent the most time playing Live Video Poker. Generally, I’m a cautious player, but I decided to be more aggressive with my betting. My approach backfired, and my initial bankroll of $80 didn’t last long. Although I walked away lighter in the wallet, the live casino atmosphere was still worth it.
I’d recommend using a laptop or computer to play these games, as the streaming quality was poor on the app.
Here are my five recommendations:
Game | Software Provider |
---|---|
Infinite Blackjack | Evolution Gaming |
Lightning Dice | Evolution Gaming |
Live Video Poker | Evolution Gaming |
Lightning Roulette | Evolution Gaming |
Super Sic Bo | Evolution Gaming |
If you're tired of the usual casino games, Mohegan Sun Casino offers a refreshing change with specialty titles like Instant Win, Slingo, and Keno.
I’ve noticed that non-traditional games and arcade inspired games are getting more popular at online casinos, and I can see this trend continuing. For me, they remind me of playing classic video games, and it’s a nice change from slots and tables.
There are even Slingo titles inspired by iconic slots like IGT’s Cleopatra, Pragmatic Play’s Sweet Bonanza and NetEnt’s Starburst.
The aim of these games is to match numbers in a grid with numbers generated by spinning a reel until you form a line. I didn’t manage any noteworthy wins, but it’s one of those games where you get caught up in it, and I can already see myself playing these titles again.
Explore a few titles that I enjoyed:
Game | Software Provider |
---|---|
Lucky 8 Keno | Pixiu Gaming |
Coconut Climb LuckyTap | Design Works Gaming |
On The Hook LuckTap | Design Works Gaming |
Slingo Cleopatra | Slingo Games |
Slingo Starburst | Slingo Games |
Mohegan Sun Casino offers five deposit methods and four withdrawal options. While banking was straightforward, I was disappointed by the small selection of casino payment methods and withdrawal time.
Mohegan Sun Casino Payment Details | |
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Payment methods | Visa, Mastercard, VIP Preferred, PayPal, Play+, Cash at Cage |
Minimum deposit | $20 |
Maximum deposit | $2,000 |
Minimum withdrawal | $10 |
Payout time | 1-2 days |
Mohegan Sun Casino deposits can be made using Visa, Mastercard, VIP Preferred, PayPal, and Play+.
It only supports five methods for deposits, which is trailing behind other online casinos. BetRivers Casino and Caesars Palace Online Casino, for example, both offer 11 methods for deposits.
Even compared to less well-known platforms, Mohegan Sun is behind. Stardust Casino has 12 methods, while PlayStar has 8 options. It's a shame that many popular casino payment methods, such as Venmo, Trustly, American Express, Discover, Apple Pay, PayWithMyBank, and PayNearMe, are missing.
Players must make a minimum deposit of $20. Which is above the $10 average other casinos accept, and this is without mentioning $5 minimum deposit casinos.
The maximum deposit limit is $2,000, except for PayPal, which doesn’t have one.
When claiming the welcome bonus, I deposited $100 in my account with my Visa debit card. I usually prefer using a credit card for large transactions like this, as I can earn cashback or points for purchases. Unfortunately, Mohegan Sun Casino doesn’t accept credit cards.
Here’s how to deposit at Mohegan Sun Casino:
Head to “My Account.”
Click “Cashier.”
Choose your deposit method.
Enter your financial information and deposit amount.
Click to confirm.
Authorize the transaction in your banking app or wallet (if needed).
Following this, I deposited $50 with my Mastercard debit card. It followed the exact same process as my Visa deposit and was instantly in my account.
Using a bank card for deposits is a familiar and straightforward process for anyone who has ever made an online transaction. You simply enter your card information.
For my next deposit, I opted for VIP Preferred. This took slightly longer than my previous deposits, as I had to enroll before I could use it.
PayPal and Play+ function similarly, but the former is an e-wallet, and the latter is a prepaid card. You’ll need to pre-load both accounts before you can use them for deposits, so they aren’t as convenient as direct transfers like debit cards or VIP Preferred.
You also need to sign up for a specific Mohegan Sun Casino Play+ account beforehand.
However, PayPal and Play+ do offer more privacy and security since transactions won’t show up on your bank account, and you don’t have to share sensitive financial information.
You can visit Resorts Casino + Hotel in Atlantic City for cash deposits. This may be useful if you’re a regular or live nearby, but online deposits are far more convenient for me.
Out of these methods, I found that using Visa or Mastercard debit cards was the easiest and quickest way to deposit funds into my account.
PartyCasino Deposit Method | Deposit Speed | Min Deposit | Max Deposit | Fees |
---|---|---|---|---|
Visa | Few minutes | $20 | $2,000 | Possible fees from issuer |
Mastercard | Few minutes | $20 | $2,000 | Possible fees from issuer |
VIP Preferred | 5 minutes | $20 | $2,000 | Possible fees from bank |
PayPal | 5 minutes | $20 | - | Possible fees from PayPal |
Play+ | 5 minutes | $20 | $2,000 | None |
Cash at Cage | 2-3 hours | $20 | $2,000 | None |
Mohegan Sun Casino withdrawals are available through PayPal, Play+, VIP Preferred, and Cash at Cage. There is no maximum withdrawal limit for these methods. I was let down that debit cards aren’t supported for cashing out.
Like before, Mohegan Sun only has a limited number of choices for methods compared to other platforms. For example, PartyCasino has 10 withdrawal methods, and BetMGM Casino supports 9 options.
I started off by making a $20 withdrawal with VIP Preferred, as I knew it would likely be the longest out of all the payout methods. It was processed to my bank account in 4 days, so it did end up having the slowest withdrawal time.
Here’s how to withdraw:
Verify your account.
Head to “My Account.”
Click “Cashier.”
Select your withdrawal method.
Enter your withdrawal amount.
Wait for processing.
PayPal can only be used for withdrawals after depositing with it. Since I’d already deposited with PayPal, this wasn’t an issue for me.
However, frustratingly, PayPal has a minimum withdrawal amount of $100, whereas it is only $10 for the rest of the methods. This is very high and I can see it being restrictive for casual players or beginners. Fortunately, I had enough in my account to be able to use this method.
My Mohegan Sun Casino PayPal withdrawal arrived in my account in just over a day. Play+ took slightly longer, arriving in just under 48 hours.
When using these methods, the money will be in your account within minutes after it is approved by the online casino. So, the processing time is just down to the Mohegan Sun Casino team.
When I withdraw from competitors, like Caesars Palace Online Casino, BetMGM Casino, PlayStar, and other leading platforms, I’m used to payouts being approved in hours. So, Mohegan Sun Casino is lacking in speed.
You can also request a cash withdrawal, which can be picked up from Resorts Casino + Hotel in Atlantic City. Again, you’ll need to wait until the Mohegan Sun team approves the request, which can take a day or more.
Once the withdrawal has been approved, you’ll receive an email with a confirmation number. You can then claim your cash by giving this number and showing your ID at Resorts Casino + Hotel.
PayPal would be my recommendation for withdrawals if it weren’t for that high minimum withdrawal. Because of this, I suggest Play+ if you’re fine with making a specific Mohegan Sun account.
PartyCasino Withdrawal Method | Speed | Min Withdrawal | Max Withdrawal | Fees |
---|---|---|---|---|
Cash at Cage | 1-2 days | $10 | - | None |
PayPal | 1-2 days | $100 | - | None |
Play+ | 1-2 days | $10 | - | None |
VIP Preferred | 3-4 days | $10 | - | None |
See how the casino payment options at Mohegan Sun compare with some other top NJ casinos:
Mohegan Sun Casino | BetRivers Casino | BetMGM Casino | Caesars Palace Online | Stardust | |
---|---|---|---|---|---|
Visa | ✅ | ✅ | ✅ | ✅ | ✅ |
Mastercard | ✅ | ✅ | ✅ | ✅ | ✅ |
Discover | ❌ | ✅ | ✅ | ✅ | ✅ |
American Express | ❌ | ✅ | ✅ | ✅ | ✅ |
Apple Pay | ❌ | ✅ | ✅ | ✅ | ✅ |
PayPal | ✅ | ✅ | ✅ | ✅ | ✅ |
Venmo | ❌ | ❌ | ✅ | ✅ | ✅ |
VIP Preferred | ✅ | ✅ | ✅ | ✅ | ✅ |
PayNearMe | ❌ | ✅ | ✅ | ✅ | ✅ |
Play+ | ❌ | ✅ | ✅ | ✅ | ✅ |
Trustly | ❌ | ✅ | ❌ | ✅ | ✅ |
Cryptocurrency | ❌ | ❌ | ❌ | ❌ | ❌ |
Skrill | ❌ | ✅ | ❌ | ❌ | ❌ |
Cash at Cage | ✅ | ❌ | ✅ | ✅ | ✅ |
Customer support at Mohegan Sun Casino can be reached by live chat, email, callback, contact form, and phone. My interactions with their support team had their highs and lows, which isn’t ideal in this area, but I was pleasantly surprised by the availability of all these methods.
First off, I always consult the FAQ section to see how helpful it is in providing information. Instead of offering a single FAQ section, Mohegan Sun Casino has organized its resources in a strange way.
You can find basic information on various pages under “Getting Started.” After a bit of digging, I found that there was a help center hidden away under “Contact Us.” This was far more useful than the previous pages, but I’m confused about why it’s tucked away and difficult to find.
Following this, I had a few more unanswered questions, so I got in touch with customer support through the following methods:
Email ([email protected])
Live Chat
Phone (+800 407 9167)
Callback
Contact Form
Like I said, I was impressed to see that Mohegan Sun Casino offers multiple points of contact. I started by sending an email to [email protected], asking a few questions about their verification process.
They replied to my email in 2 hours, which is pretty fast, providing clear instructions. The issue with email support is the wait times between communication especially if you have follow-up questions, so I usually prefer using a live chat or calling a phone number.
Next, I moved on to testing out the live chat. You can do this by clicking the “Contact Us” button in the bottom corner of the website. In this pop-up, you can also request a callback and fill out a contact form.
I had to provide my name, email, phone number, and query to use the live chat. It took just a minute before I was connected to an agent, which was speedy. This time, I wanted to know more about Stellar Rewards.
All I could get from the agent was the briefest answers. They didn’t seem willing to help me and kept asking if I was done with my questions. I still attempted to get answers from them, but by the end, they simply left the chat. I was left very frustrated, and it is one of the poorer customer support experiences that I’ve had using a live chat at an online casino.
On a more positive note, the contact form had a similar response time to the email. They seemed happier to help and provided information about Stellar Rewards that I hadn’t received before. I also requested a callback, but unfortunately that never came through, which was disappointing.
Finally, I called their phone number at +800 407 9167. It didn’t take long before I was speaking to an agent, who I asked about banking. She was friendly and informative, answering all of my questions in detail. I much preferred talking directly to a representative.
While it was nice to have multiple support options, the inconsistency in the quality of support was a letdown. Given the good interactions I had through email and phone, I’m hoping my experience with the live chat was just an isolated incident.
Mohegan Sun Casino is legal in Connecticut, New Jersey, and Pennsylvania. It is operated by the Mohegan Tribe, renowned for its Mohegan Sun Casino and Resort in Connecticut.
Each state where Mohegan Sun Casino is legal has its own specific website. They all operate independently, and you’ll need to create a separate account for each one. For this review, I’ve used the New Jersey one as a reference point.
The New Jersey online casino of Mohegan Sun was launched first in 2015. However, the websites of Connecticut and Pennsylvania only went live in 2024, following the legalization of online casino gaming in those states.
This timeline has led to differences between the sites. For example, the newer CT and PA websites offer an improved interface. That said, the NJ site still has the biggest collection of games, whereas the CT and PA offer a more limited selection.
State | Welcome Bonus | Games | Payment Methods |
---|---|---|---|
Connecticut | 100% Deposit Match up to $500 | 710+ | Visa, Mastercard, PayPal, VIP Preferred, Play+, Cash at Cage |
New Jersey | Deposit $100 and get 1000 Spins on Action Bank Plus | 1,900+ | Visa, Mastercard, VIP Preferred, PayPal, Play+, Cash at Cage |
Pennsylvania | 100% Deposit Match up to $1,000 | 100+ | Visa, Mastercard, PayPal, PayNearMe, Instant Bank Transfer, Venmo |
Registering at Mohegan Sun online casino is a breeze and only takes a couple of minutes. I signed up and was playing games in no time.
The steps follow the same process as most US online casinos, where you’ll need to provide your SSN, address, and personal information. Full KYC isn’t necessary right away, but I find it’s best to get it out of the way.
Here’s a step-by-step guide to getting started:
Create an account
As soon as you load the Mohegan website, you’re taken to a page with a “Quick Sign Up” option. When I first registered, I used my laptop, but the process was the same on the app. I wouldn't recommend signing up with the app because of my experience with the crashing while logging in.
You’ll need to enter your full name, email address, and date of birth. On the next page, you’ll be prompted to create a password for your account.
Enter your personal information
The next step is to fill in your personal information, which is standard information required by online casinos in the US. You’ll again need to check that your full name and date of birth are correct. Then, you must enter your full address, gender, and phone number.
If you have a bonus code, it can be used here.
Agree to the terms
Then, you’ll need to tick a few boxes confirming that you’re over 21, have provided accurate information, and agree to the terms and conditions. You can also opt into offers and promotions by email and post.
Finally, to enter the site, you must provide the last four digits of your SSN and set up two-factor authentication through SMS or an authenticator app.
Verify your account
I’d recommend verifying your account right after registration so you can give the Mohegan Sun Casino team enough time to review and approve your documents.
You’ll need to upload a clear photo of yourself holding a government-issued ID or driver’s license, along with your SSN card showing the full 9-digit number.
Deposit funds
Now that your account is all set up, it’s time to fund it and claim your Mohegan Sun Casino promo to start playing games. I’ve already walked through the deposit steps in the earlier section, so take a look at it for information.
Mohegan Sun Casino Overview | |
---|---|
💰 Welcome Bonus | Deposit $100 and get 1000 Spins on Action Bank Plus |
🎁 Bonus Code | 1000SPINS |
🇺🇸 Legal States | CT, NJ, PA |
🎮 Game Types | Slots, Table Games, Live Dealer, Instant Win, Slingo, Keno |
🎰 Number of Games | 1,900+ |
📱 Mobile App | iOS and Android |
📲 Registration Process | Few minutes |
💳 Payment Methods | Visa, Mastercard, VIP Preferred, PayPal, Play+, Cash at Cage |
🚀 Payout Speed | 1-2 days |
⭐ Overall Rating | 3.5/5 |
My experience at Mohegan Sun online casino was a mixed bag. While it’s a great choice for promotions and games, I was left disappointed with their customer support and the usability of the platform.
Let’s start with the positives. The standout area for me was the promotions. There’s always a steady stream of regular Mohegan Sun bonus offers to take advantage of, whether you like free spins, deposit matches, or real prizes. I also liked Stellar Rewards, which offers a variety of in-person and online benefits.
I had no issues with the gaming library, either. It contains over 1,900 titles supplied by the best casino software providers in the business. I particularly enjoyed the live dealer titles streamed from Atlantic City.
My biggest issue was with the performance of the website and mobile app. I was left feeling frustrated several times, whether waiting for a category to load or the crashing of the app.
Plus, the platform's design is outdated. It’s like using an online casino that hasn't been improved since it launched. It doesn’t feel or look like a modern, polished online casino experience.
Another problem was the quality of the customer support. I was surprised by how unwilling the live chat agent was to help, which really had a negative impact on my experience.
Banking was also disappointing because there were few payment methods, and the withdrawal time was slower than what I’m used to from top competitors. It was also frustrating to find that PayPal, which is the most convenient and one of the fastest casino payment options, had a minimum withdrawal of $100. In most PayPal casinos I used, the minimum to use PayPal is the same as a debit card, but not here.
Overall, Mohegan Sun Casino NJ offers some great promotions and a solid gaming section, but the rest of the areas fell short of expectations. If it addresses these issues, it has the potential to be a top choice. The potential is clear when comparing the site to its Connecticut and Pennsylvania counterparts.
Mohegan Sun Casino offers basic responsible gaming tools and resources to help players manage their betting habits, but they feel minimal and could use improvement.
You can find the “Responsible Gaming” section by clicking the icon at the top of the website. On this page, there isn’t much. There are a couple of links to external organizations, but no proper information about risks, warning signs, or getting help.
There are also details about setting limits on deposits, session times, and spending and information about self-exclusion if players want to prevent access to the platform.
If you require further support, these resources are available:
National Council on Problem Gambling: This organization provides assistance through its helpline at 1-800-GAMBLER, texting at 800GAM, or online chat.
Gamblers Anonymous: They provide meetings across the US where individuals can connect and discuss their experiences.
State-specific resources: Connecticut, New Jersey, Pennsylvania
At WSN, we want to emphasize the importance of responsible gaming, which is key to your safety and well-being. For further information, read more in our responsible gambling section.
Our approach to reviewing online casinos is based on actual user experience. We have a budget of $1,000 for each platform, which we invest in testing promotions, games, and banking. This budget allows us to fully understand and assess the platform so that we can provide in-depth, personal, and accurate insights.
In my week-long evaluation of Mohegan Sun Casino, I used $450 of my $1,000 budget. I spent $150 on promotions, an additional $150 on games, and the remaining on evaluating the payment methods.
By the week’s close, I had $387 ready to be withdrawn, mainly because the wagering requirements had taken a chunk of my funds.
During my weeklong Mohegan Sun Casino review period, I concentrated on these five key areas:
User experience: We delve into the casino's design and usability. Is the layout intuitive? Does it have a modern and appealing design? Was the overall experience smooth and hassle-free? We also test the performance across devices, including desktops, mobile browsers, and apps, to check consistency.
Games: This is the fun part! We play several games, including slots, table games, live dealer, and specialty titles, to get a feel for the library. We also consider which software providers supply the games. Does it excel in quality, quantity, and variety?
Promotions: We opt into every promotion available, beginning with the casino’s welcome bonus. We assess whether it adds value to your gaming and extends your playtime. We tell our readers exactly how to claim each bonus, highlighting any key terms like wagering conditions.
Payment: We make real money deposits and withdrawals, allowing us to fully test the promotions, games, and payment methods. We evaluate the ease of use and speed of each method and give you our recommendations.
Customer support: We interact with customer support through all available methods, considering how friendly, useful, and efficient their replies are. We get in touch by sending emails, using live chat, and calling phone numbers.
At WSN, we go the extra mile to ensure our reviews are detailed and personal. We don’t just observe. We actively participate in every feature of a platform. This total immersion allows us to experience the platform as any player would.
From initial registration to cashing out, we thoroughly test every feature, play games, and interact with customer support. This approach allows us to gather valuable insights that we share with our readers.
Our content is produced by expert writers with a rich background in the casino industry. They bring detailed observations and expert viewpoints to our reviews. We are committed to ensuring you have a transparent and comprehensive overview so you can proceed with confidence in your betting.
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