Website: | https://www.bet365.com |
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Min. Deposit: | $5 |
Promo: | Up to 500 Bonus Spins |
Support: | 24/7 Live Chat, Complaints Section, Email, Free Phone, FAQ section |
Promo Code: |
No code needed
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Launched: | 2000 |
Payout Speed: | 2 hours |
Payment Methods: |
In today's bet365 Casino review, I'll share what I discovered during my week-long testing of this global iGaming brand, which is currently available to US players in New Jersey and Pennsylvania.
For my testing, I was given a $1,000 budget to explore everything from a player's perspective, including promotions, user experience, games, deposits, withdrawals, and customer support.
bet365 Casino has a welcome bonus for new players and regular prize draws. While the bonus offers are solid, I felt underwhelmed by the lack of a VIP program, referral bonus, tournaments, or other unique promos that keep you engaged with the casino. It would be great to see more ongoing promotions or exclusive rewards for loyal players to make the experience feel more rewarding in the long run.
New players can claim bet365 Casino bonus called 10 Days of Spins, but essentially it means that during the 10 days you can get up to 500 bonus spins. I'll say that I love the idea and the new approach of this bet365 casino bonus since it's a nice change from the typical deposit match offers that can get boring.
It works very simply. After I’d created an account, I just had to make a minimum deposit of $10 to be eligible for this promotion. I unlocked 10 chances to choose from the yellow, blue, or red buttons, each giving me a chance to win 5, 10, 20, or 50 free spins. The number of bonus spins you receive is randomly determined each time, but the probabilities are as follows:
40% chance to get 5 spins
45% chance to get 10 spins
10% chance to get 20 spins
5% chance to get 50 spins
Not too happy about these odds, but I'm happy that I don’t have to make a deposit each time you want to press a button. All I had to do was make a $10 deposit for the whole promotion, and I was happy with my 190 out of 500 free spins I got from this bet365 casino promo.
After each press of the button, I had to wait 24 hours before I could do it again. But since I had 20 days to claim them, there was no need to worry. Each day when I logged in, I could check the promo tab for the "10 Days of Spins" promo to see if the 24-hour window had passed and claim my new bonus spins if it had.
Each bet365 free spin has a value of $0.20 and can only be used on four slots: Curse Of The Bayou, Magic Forge, Maximum Vegas, and Super Mega Ultra Wheel. While it was fun to enjoy new games that I hadn’t played before, there is still a limited selection of titles. I tended to use my free spins on Super Mega Ultra Wheel as it has the highest RTP, but I also tried out the other titles.
This bet365 welcome promotion has to be claimed within the first 30 days of creating an account. Once I received the free spins, I had seven days to use them before they expire. They say it can take up to 72 hours for the free spins to be credited to your account, but mine were available right away every time.
What I love about this bonus is that there aren’t any annoying wagering requirements. Any winnings from the free spins are yours to keep. I was also more than impressed that such a low deposit was required for the whole promotion. For $10, you are guaranteed at least 50 free spins, and you could get up to 500.
On the flip side, I felt quite restricted in my gaming compared to the welcome bonuses at other online casinos. It didn’t give me the opportunity to fully explore the gaming library, as it is limited to only four slot titles. At PlayStar Casino, for example, the free spins can be used on 19 slots. However, bet365 Casino’s welcome bonus is still one of the better promotions that I’ve seen in terms of overall value, so I can’t complain too much.
Claim your bet365 Casino Bonus
bet365 Casino regularly hosts prize draws where players have the chance to win a share of a prize pool by playing eligible games. It was relatively easy to participate in this promotion, and I liked how it pushed me to try out new games that I wouldn’t necessarily play in my everyday gaming.
Here’s how it works. You wager a certain amount on eligible games, earn entry tickets, and hope you’re a lucky winner. The prize draw game is often based on specific events or holidays, which was a fun touch. For example, around Valentine’s Day, they had “Cupid’s Cash” and “Live Dealer Valentine’s Giveaway.”
I entered one of bet365 Casino’s prize draws, which had a $2,500 prize pool and 16 winners. In this case, one ticket could be earned by wagering $10 on 10 different slot games. I decided to commit $100 this time around, giving me a decent stack of 10 tickets. Unfortunately, I wasn’t one of the lucky winners of this bet365 Casino bonus this time around.
Given I wanted to try out new games anyway, this was the perfect chance. However, if the eligible games aren’t attractive to you, it’s probably better to skip that one and wait for the next prize draw with games that interest you. The prize draw idea remains the same with a different set of games each time.
In this section, I’ll dive into the design and usability of bet365 Casino, looking at how it performs on both desktop and mobile.
bet365 Casino desktop version features a modern and polished interface with its signature green, black, and yellow colors. It’s clean, minimal, and gets straight to the point. I liked that I wasn’t bombarded with pop-ups or clutter; instead, everything felt purposefully designed.
From the moment I landed on the site, everything felt intuitive and easy to navigate. At the top of the screen, there are three distinct bars. The first lets you switch between the main casino and sportsbook, as well as quick links to responsible gaming and help. The second is also for sports and casinos, which felt redundant. I wasn’t sure why both were necessary.
The third bar breaks down the game's lobby into main categories. I’m a big fan of how well organized the games lobby is. It is clearly sorted into the following main categories:
Home
Promos
What’s New
Live Dealer
Table & Card
Slots
Instant Win
All Games
Instead of lumping everything together, further categories are available in the games sections. For example, there are blackjack, roulette, baccarat & dice, game shows, and poker sections within the “Table & Card” category. If you have a specific game in mind, you can look for it using the search bar.
What really stood out to me about bet365 Casino’s games lobby was the filters. It’s hands down one of the best game filtering systems I’ve seen at an online casino in the US. You can sort games by their type, theme, bonus features, volatility, provider, and RTP, which meant I could get super specific. This kind of organization makes a big difference when searching for games. Say goodbye to endless scrolling and say hello to the future.
When it came to actually playing the games, the experience was just as smooth. Games loaded quickly, the graphics were crisp, and there were no annoying lags or glitches. I tested out a mix of games, including slots and live dealer tables, and everything ran smoothly. It feels like the site is built with efficiency in mind, and that’s something I value.
All of the technical stuff, like terms and conditions, banking information, and the privacy policy, is neatly tucked at the bottom of the website.
Overall, bet365 Casino desktop impressed me with its clean layout, advanced filtering system, and seamless gameplay. You can tell that it has years of experience in the industry.
bet365 Casino has a mobile app that can be downloaded for both iOS and Android devices. After downloading the app, I can say that it is one of the best online casino apps available in the US.
It took me a few minutes to install and log in to my account on my iPhone. However, I did have a brief moment of panic when I realized I’d forgotten my password. Luckily, I’d saved it on my laptop, so after a quick look, I was all set. At the end of the day, I could have reset my password, and that would sort out my problem.
I found that the transition from desktop to mobile was excellent, with no compromise in quality. Every game I played loaded quickly and ran smoothly.
I usually prefer gaming on my laptop rather than my phone, but bet365 casino app makes a strong case for why mobile gaming can be just as smooth and enjoyable. I ended up using the app while I was on the go, finding the app’s performance remained consistent even when using mobile data. I also loved how easy it was to make deposits with Apple Pay.
Unlike some platforms that require separate apps for the sportsbook and casino, bet365 app has everything in one place. So, if you enjoy both casino and sports betting, it’s a convenient option.
Users clearly agree that it is a top-rated casino/sportsbook app, with 4.8/5 on the App Store and 4.6/5 on the Google Play Store. The feedback from thousands of users aligns with what my opinion. If you enjoy the convenience of casino gaming from your phone, the bet365 Casino app is a great choice.
bet365 Casino Game Details | |
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Slots | 470+ |
Jackpots | 11 |
Table Games | 39 |
Live Dealer Games | 26 |
Average RTP | 96% |
Demo Play | Yes |
bet365 Casino is home to over 550 games, including slots, table games, live dealer tables, and instant win titles. I was quite disappointed, as I expected that the gaming library would be bigger since it is one of the leading online casinos globally.
Although it is on the smaller side compared to what I’ve seen from other leading US online casinos, it does cover all the essentials. You’ll find a solid mix of slots, as well as a strong selection of standard table games and live dealer tables.
Casino games are supplied by leading names such as Playtech, IGT, Inspired, NetEnt, Evolution Gaming, Play’n Go, Light & Wonder, and High 5 Games. There are also a number of titles exclusively made for bet365 Casino, which you won’t find anywhere else.
There isn’t a big difference between bet365 Casino’s library in New Jersey and Pennsylvania. The NJ platform has slightly more games, but only barely.
Slots take center stage at bet365 Casino, with a selection of over 470 slot titles. Compared to other leading online casinos, this is quite a small number of slots. For example, BetMGM Casino, Caesars Palace Online Casino, and BetRivers Casino, to name a few, have thousands of slot games. Even PlayStar Casino, a relatively mid-sized platform, has over 900 slots.
The slot collection is powered by leading names, such as Playtech, IGT, NetEnt, and Play’n Go, and I saw plenty of classic games I knew well, like Starburst and Gonzo’s Quest. There’s something reassuring about seeing familiar titles.
Still, I found myself wanting to see more titles from lesser-known casino game software providers. I love diving into the unknown and stumbling upon a hidden gem that becomes a new favorite. It feels like that experience is missing here, which is a bit of a letdown. But hey, if you are only looking for the best of the best casino slots, you'll find it here.
You’ll find slots covering a range of themes, from fantasy and fairytales to jungle adventures, sea life, and cartoons, to name a few. The handy theme filter makes it easy to narrow down your options and discover a title suited to your mood. If you’re more interested in the gameplay mechanics, you can filter by bonus features like free spins, wilds, multipliers, and more.
It’s also possible to sort by volatility, RTP, and software provider. The level of game filter customization is a cut above other online casinos, helping players find exactly what they’re looking for without endless scrolling. It’s a small feature that makes a big difference. I never had an issue finding a title suited to my preference.
I used a lot of my free spins from the welcome bonus on Super Mega Ultra Wheel. Each free spin had a value of 0.20, and after about 10 minutes, I’d made around $27. However, the slot itself was a little basic for my liking, with cookie-cutter symbols.
My favorite part of the slot game collection was the original titles. I love getting an exclusive gaming experience that isn’t possible anywhere else. A few favorites were Festival Farm, Bedrock Bullion, Love Struck, and Chamber of Alchemy.
The first time that I got stuck into Festival Farm, I had quite a good round. I set my bet to $1 and played for around 20 minutes. By the end of my gaming, I’d made around $55 in profit thanks to triggering the free spins round a few times.
Here are my top five slots:
Game | Software Provider | RTP |
---|---|---|
Mercy of the Gods | NetEnt | 96.64% |
88 Fortune Megaways | Light & Wonder | 96.36% |
Festival Farm | Originals | 96.22% |
Cleopatra | IGT | 95.02% |
Book of Halloween | Inspired | 96.23% |
bet365 Casino has 39 standard table games, including blackjack, roulette, poker, baccarat, and craps. There are different variants to keep things interesting, so you’re not stuck playing the same old version repeatedly.
For example, if you’re a poker fan, you’ll find titles like Mississippi Stud, Ultimate X Poker, Ultimate Texas Hold’em, Three Card Poker, Draw Poker Multi-Hand, and Four Card Poker. Roulette players can enjoy classics like American Roulette and European Roulette, as well as fun options such as Quantum Roulette.
I played several table games but had a lucky streak with bet365’s version of European Roulette, which is an original title. I started off cautiously, placing $5 bets on black and odd numbers just to warm up. At first, the wins were small and steady, which gave me the confidence to up the ante.
I increased my bets up to $30 and switched to a different strategy, focusing on dozens instead. After a couple of solid hits, I found myself ahead by $60, which was a nice boost.
Try out my favorite table games:
Game | Software Provider | RTP |
---|---|---|
Blackjack | Originals | 99.57% |
101 Roulette | Playtech | 96.19% |
Ultimate X Poker Triple Play | IGT | 99.29% |
Ultimate Texas Hold’em | Light & Wonder | 99.27% |
Baccarat | NetEnt | 98.94% |
Players can enjoy a selection of 26 live dealer tables at bet365 Casino. All of the classics are covered with blackjack, roulette, baccarat, dice, poker, and game shows. Nothing glaringly obvious was missing, in my opinion. A lot of US online casinos only offer titles from Evolution, so I was pleased to see options from Playtech, too.
There were multiple variants of the main table games. For example, blackjack players can enjoy Quantum Blackjack Plus, Free Bet Blackjack, Live Cashback Blackjack, and VIP Blackjack. You can explore more unique options, such as Craps and Sic Bo.
I spent time testing out different titles. One that I particularly liked was Speed Baccarat Live, pushing me out of my comfort zone. Normally, I prefer a more measured approach, but the fast nature of the game had me making split-second decisions. It’s impressive that live software can offer such a fluid experience. If there was any lag or connectivity issues, I don’t think a game like Speed Baccarat would work.
While I appreciated that there were titles from Playtech, I was more of an Evolution tables fan. Their games felt more polished and sleek, which is what I’d expect from the biggest name in live casino gaming. That’s not to say Playtech’s tables were bad, far from it, but there’s a reason Evolution dominates the space. Regardless of the provider, the streaming was sharp, and the dealers kept an engaging and pleasant environment for players.
Check out these top live casino games:
Game | Software Provider | RTP |
---|---|---|
Blackjack Live | Evolution Gaming | 99.30% |
Live American Roulette | Playtech | 94.74% |
Speed Baccarat Live | Evolution Gaming | 98.94% |
Adventures Beyond Wonderland | Playtech | 96.82% |
Video Poker Live | Evolution Gaming | 99.54% |
If you’re looking to break away from the usual slots and table games, there are six variety games that can be played, including keno, scratch cards, and a minesweeper game. I was a little disappointed that there is such a small selection of “other” games.
Still, these games aren’t a dealbreaker at online casinos. They’re a good way to mix things up when you want to try something a little different from the standard. I liked trying out these titles in between longer gaming sessions, finding it added variety to my overall gaming.
Take a look at all the other available games:
Game | Software Provider | RTP |
---|---|---|
Lucky Fish Finder | Inspired | 96.96% |
Keno | Originals | 95.18% |
Lightning Box Keno | Light & Wonder | 94.00% |
Spin Reely Scratch | Originals | 96.00% |
Blistering 7s Scratch Fortune | Originals | 95.00% |
Spin O’Reely’s Super Soccer | Originals | 96.55% |
bet365 NJ Casino has a range of 12 payment methods for deposits and six options for withdrawals. Players are given plenty of choices for their payments, including credit cards, debit cards, e-wallets, bank transfers, and prepaid cards.
Whether adding money to my account or cashing out, it was a smooth and easy process. Based on my overall experience, my preferred methods were debit cards, credit cards, Apple Pay, and Skrill. When depositing, it’s worth taking into account that your withdrawal will be processed back to that same method if available.
bet365 Casino Payment Details | |
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Payment methods | Visa, Mastercard, Discover, American Express, Trustly, Apple Pay, Venmo, PayPal, PayNearMe, Skrill, PaysafeCard, Cash at Hard Rock Hotel Casino |
Minimum deposit | $10 |
Maximum deposit | $30,000 |
Minimum withdrawal | $10 |
Payout time | 2 hours |
bet365 Casino has 12 deposit methods, including credit cards, debit cards, e-wallets, bank transfers, and cash. This is on par with other leading online casinos, like Caesars Palace Online Casino and FanDuel Online Casino, which both offer 11 options and similar methods. However, it isn’t quite as high as BetMGM Casino, which has 16 payment methods available.
There is a minimum deposit of $10, which is the industry standard. The maximum deposit varies depending on the method. I started with the minimum $10 required to trigger the welcome bonus.
Here’s how to deposit:
Go to “My Account” and click “Bank.”
Go to the “Deposit.”
Select a casino payment method.
Log into an account or enter banking information.
Enter the deposit amount.
Click to confirm.
Authorize in a banking app or wallet (if needed).
From my budget, I split up $300 across the other methods to see how they compared. While each option had its perks, I found that credit cards, debit cards, and Apple Pay offered the most convenience and speed.
E-wallets like PayPal, Skrill, and Venmo are available. I was happy to see Skrill as an option, as this isn’t as common at online casinos in the US. With these, I just had to log into my account and approve the payment.
It’s a good option if you prioritize security and privacy, as you don’t need to enter any sensitive information, and gambling transactions are kept off of your bank statement. The downside is that you have to always top up your account with an alternative method. You can’t just pull straight from your bank, like with a debit card or bank transfer.
Since I didn’t have a Skrill account, I had to set one up specifically for this review. It only took a few minutes, and then I just had to add money to the account. I actually preferred Skrill to the other e-wallets. PayPal charges $2.99 to load up the account, while only bank transfer can be used to add money to Venmo for gambling transactions.
I also deposited money with PaysafeCard. It has similar advantages to e-wallets in terms of privacy and security. However, I personally wouldn’t opt for it. Buying a voucher and entering a code takes more time compared to other methods, but I can see why this would be useful if you want to limit your spending.
Along with Mastercard, bet365 deposits support Visa, Discover, and American Express cards. Simply entering your card details is enough to complete the transaction, making it a fast and familiar choice. I also like using credit cards, such as AMEX and Discover, as you can rack up points for your deposits. These are the best options for high rollers, as they have the highest maximum deposit of $30,000.
While reviewing the bet365 Casino mobile app, I made my deposits with Apple Pay. A quick double-tap with Face ID and my deposit was in my account within seconds. For iPhone users, this is by far the fastest and easiest way to deposit money.
Bank transfer is available through Trustly. You’ll need to log into your bank portal through the Trustly window. There’s no need for registration. Cash can be deposited through PayNearMe or at the Hard Rock Casino Hotel. While this might be preferable for some players, I find it a hassle to visit a physical location before using an online casino.
A few popular options, like Play+ and VIP Preferred, are missing. However, there is still a bank transfer and prepaid card option, so I don’t see this as a major problem. Finding a workable deposit method for you shouldn’t be an issue at bet365 Casino.
bet365 Casino Deposit Method | Deposit Speed | Min Deposit | Max Deposit | Fees |
---|---|---|---|---|
Apple Pay | 1 minute | $10 | $8,000 | Possible fees from issuer |
American Express | Few minutes | $10 | $30,000 | Possible fees from issuer |
Discover | Few minutes | $10 | $30,000 | Possible fees from issuer |
Mastercard | Few minutes | $10 | $30,000 | Possible fees from issuer |
Visa | Few minutes | $10 | $30,000 | Possible fees from issuer |
Trustly | Few minutes | $10 | $10,000 | Possible fees from bank |
PayPal | 5 minutes | $10 | $10,000 | $2.99 for funding PayPal account |
Venmo | 5 minutes | $10 | $3,000 | None |
PayNearMe | 1 to 2 hours | $10 | $500 | None |
Paysafecard | 1 to 2 hours | $10 | $1,000 | None |
Cash at Hard Rock Hotel Casino | 2 to 3 hours | $10 | $30,000 | None |
bet365 Casino withdrawals can be made through PayPal, Skrill, Venmo, Visa, Mastercard, Trustly, and Cash at Hard Rock Casino Hotel. I was happy to see that there were options for all players, whether you prefer e-wallets, debit cards, bank transfers, or cash for withdrawals.
There is a minimum withdrawal amount of $10 for most methods, except from cash at Hard Rock Casino Hotel, where you can cash out as little as $1. The maximum varies depending on the payment method used. Skrill has the highest maximum withdrawal limit of $38,000, making it the best option for high rollers. I wasn’t withdrawing anywhere near that amount, but it’s good to know for those playing at higher stakes.
bet365 Casino has a system where funds are proportionally withdrawn back to the same methods used for deposits. While this makes sense from a security standpoint, it does mean you need to plan ahead when depositing if you prefer a specific withdrawal method. If a deposit method doesn’t support withdrawals, the money is sent through Trustly to your bank account instead.
Here’s how it worked for me. After a few wins, I had $120 that I was able to withdraw. I’d deposited $10 with my Mastercard, so my first payout automatically went back to my Mastercard. I’d also deposited $30 with PayPal, Paysafecard, and Trustly, so my cashout was split accordingly: $30 to PayPal, and $80 to Trustly. At that point, I hadn’t made any more deposits.
Here’s how to make a withdrawal:
Go to “My Account” and click “Bank.”
Select “Withdraw.”
Enter the withdrawal amount.
Click to confirm.
Wait for processing.
At first, I found this a bit inconvenient. I typically prefer to withdraw through e-wallets like PayPal or Skrill for speed, but because of this system, I had to wait for my balance to be split across a range of methods. That said, most users wouldn’t have this issue. I just did because I needed to test out all the deposit methods for this review.
During the rest of the week, I made further deposits with the other methods and had more success in my gaming to be able to test the rest of the withdrawal options. Overall, the e-wallets had the speediest processing times. My PayPal bet365 withdrawal took two hours, while the Skrill and Venmo payouts took around three hours.
Debit card withdrawals took around a day to process and reflect in my bank account. Trustly was a bit slower, taking over a day, but there wasn’t a big difference. Overall, all the methods were pretty fast, so it just comes down to preference, which one you pick.
Since I wasn’t able to make a cash deposit, I couldn’t use it as a withdrawal method. However, I did contact support, and they told me that it usually takes a few hours to be processed.
bet365 Casino Withdrawal Method | Withdrawal Speed | Min Withdrawal | Max Withdrawal | Fees |
---|---|---|---|---|
PayPal | Few hours | $10 | $10,000 | None |
Skrill | Few hours | $10 | $38,000 | None |
Venmo | Few hours | $10 | $20,000 | None |
Cash at Hard Rock Casino Hotel | Few hours | $1 | $30,000 | None |
Visa | 24 hours | $10 | $30,000 | None |
Mastercard | 24 hours | $10 | $30,000 | None |
Trustly | 24 hours | $10 | $10,000 | None |
So that you can clearly see how bet365 Casino’s payment methods compare against competitors, I put together a table showing which options are available at different online casinos:
bet365 Casino | BetRivers Casino | BetMGM Casino | Caesars Palace Online | Stardust | |
---|---|---|---|---|---|
Visa | ✅ | ✅ | ✅ | ✅ | ✅ |
Mastercard | ✅ | ✅ | ✅ | ✅ | ✅ |
Discover | ✅ | ✅ | ✅ | ✅ | ✅ |
American Express | ✅ | ✅ | ✅ | ✅ | ✅ |
Apple Pay | ✅ | ✅ | ✅ | ✅ | ✅ |
PayPal | ✅ | ✅ | ✅ | ✅ | ✅ |
Venmo | ✅ | ❌ | ✅ | ✅ | ✅ |
VIP Preferred | ❌ | ✅ | ✅ | ✅ | ✅ |
PayNearMe | ✅ | ✅ | ✅ | ✅ | ✅ |
Play+ | ❌ | ✅ | ✅ | ✅ | ✅ |
Trustly | ✅ | ✅ | ❌ | ✅ | ✅ |
Cryptocurrency | ❌ | ❌ | ❌ | ❌ | ❌ |
Skrill | ✅ | ✅ | ❌ | ❌ | ❌ |
Cash at Cage | ✅ | ❌ | ✅ | ✅ | ✅ |
Since payment methods vary by state, this comparison only includes those available in New Jersey.
bet365 Casino customer support can be contacted through email, live chat, or phone. I was more than impressed by the quality of customer support that I received during my period and also that there are three options for players to easily talk to an agent.
I always start by assessing the Help Centre’s usefulness. bet365’s “Help” section contains common FAQs, which are decent for basic queries, but it lacks details.
In the “Help” section, you can click “Contact Us” to get in touch with customer support. The following customer support channels are provided at bet365 Casino:
24/7 Live Chat
Email: [email protected]
Toll-Free Phone Number: +1-888-8-BET-365
I started by testing out the live chat. They first asked for my name and email before I could message the virtual assistant. It gave me a list of categories related to my query. If you have a basic question, the chatbot will answer it.
I wanted to know more about bet365 Casino promotions, which the chatbot couldn’t answer, so I asked to talk to a live agent. It took just a few seconds before I was connected with someone. It was a breath of fresh air not to be at the back of the queue, waiting around for assistance.
The agent was polite, professional, and straight to the point, which I appreciated. There were no generic pre-saved responses. I actually got tailored answers that addressed my specific questions. Each message was replied to almost instantly, making it clear that she was fully focused on our conversation.
Within 10 minutes, I got all of my questions answered. The entire experience felt quick and effortless, which isn’t always the case with online casino support. I’ve dealt with leading platforms where you’re either stuck in what seems like a never-ending queue or the agent barely answers questions, so bet365 Casino gets top marks in my book.
Even though there wasn’t a need to email support because of the live chat, I still wanted to see if the quality was the same. I sent off an email and got a response after a few hours. They were actually more detailed in their reply, but I still preferred using the live chat for its speed. It’s a good option if you don’t have an urgent question and just want to shoot off an email rather than messaging with an agent.
Finally, I called bet365’s toll-free phone number. I was waiting for a couple of minutes before I was connected with a representative. It was nice to speak directly to someone, which might be preferable if you have a more complex issue.
Whatever option you choose to contact customer support, you’re in good hands. bet365 Casino gets it right across the board, and I’m pleased to say that there weren’t any issues.
bet365 Casino is legal in New Jersey and Pennsylvania. It first launched in New Jersey back in 2019 before arriving in Pennsylvania in 2024. As one of the most recognized names in the global betting market, bet365 is one of the select few top casinos in Europe that has successfully made its way to the US market.
NJ and PA have separate bet365 websites. You’ll need to pick your state before entering the platform. The look and feel of both versions are practically the same, but there are a couple of differences. The main one being that the New Jersey casino platform has a slightly higher number of games and payment methods.
For this bet365 review, I used the New Jersey casino website as my baseline, so keep this in mind when checking out the details.
State | Welcome Bonus | Games | Payment Methods |
---|---|---|---|
New Jersey | Up to 500 Bonus Spins | 550+ | Visa, Mastercard, Discover, American Express, Trustly, Apple Pay, Venmo, PayPal, PayNearMe, Skrill, Paysafecard, Cash at Hard Rock Hotel Casino |
Pennsylvania | Up to 500 Bonus Spins | 540+ | Visa, Mastercard, Discover, American Express, Trustly, Apple Pay, Venmo, PayPal, PayNearMe |
Signing up for bet365 Casino took me a few minutes before I was ready to explore the platform. If you’ve signed up for an online casino in the US before, the process will feel familiar.
Create an account.
Firstly, load the bet365 Casino website or download the mobile app onto your phone. Then, click the yellow “Join” button to start registration. When I first signed up, I was using my laptop but it is exactly the same process on the app.
For some reason, the first time I loaded the website, the “Join” button wasn’t there, but I simply reloaded the site, and it appeared, which was slightly strange.
Enter personal information.
You’ll be redirected to the form, which you’ll have to complete. I had to put in my email address, phone number, first name, last name, date of birth, and the last four digits of my SSN.
Next, you’ll need to type in and find your address. Remember, you must be in the bet365 Casino legal states, New Jersey or Pennsylvania, to use the site. Finally, you’ll have to create a password for your account. Don’t forget it like I did. Luckily, I saved it on my laptop.
Agree to the terms.
Finally, you’ll need to agree to the terms and conditions by ticking some boxes. You must be at least 21 years old and in a legal gaming state. Additionally, you’ll have to confirm that you’ve read the terms of service and privacy policy. It can be tempting to skim past this, but I make a habit of going over these documents just to make sure that I know exactly what I’m agreeing to.
Next, you can click the “Join bet365” button to enter the platform.
Verify your identity.
I always verify my account immediately so that the team has time to review and approve my documents.
You can do this by going to “My Account” and selecting “Verification.” You’ll then be asked to upload a driver’s license, state ID card, passport, or permanent residence card for ID verification. You’ll also have to upload proof of address, which can be a bank statement, credit card statement, telephone bill, or utility bill.
Deposit funds.
Now that your account is ready, you can add funds to it to unlock the bet365 Casino bonus and start playing games. I won’t go into full details here, as I’ve covered that in the deposit section in depth.
bet365 Casino Overview | |
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💰 Welcome Bonus | Up to 500 Bonus Spins |
🎁 Bonus Code | No code required |
🇺🇸 Legal States | NJ, PA |
🎮 Game Types | Slots, Jackpots, Table Games, Live Dealers, Instant Wins |
🎰 Number of Games | 550+ |
📱 Mobile App | iOS and Android |
📲 Registration Process | Few minutes |
💳 Payment Methods | Visa, Mastercard, Discover, American Express, Trustly, Apple Pay, Venmo, PayPal, PayNearMe, Skrill, Paysafecard, Cash at Hard Rock Hotel Casino |
🚀 Payout Speed | Few hours |
⭐ Overall Rating | 4.3/5 |
bet365 is one of the biggest names in the global betting industry, so I had high expectations going into this bet365 Casino review. For the most part, it did deliver, but there were a couple of areas where I think it didn’t stack up against competitors.
Let’s talk about what I liked first. Exploring and testing out the site was a highlight. The user interface is intuitive, sleek, and modern. I really liked how easy it was to explore the gaming library. I’ve never seen so many filters at an online casino in the US. The mobile app was equally as impressive, providing a smooth and convenient experience from my phone.
I’m a sports betting fan too, and I appreciated having the excellent bet365 sportsbook and the casino easily accessible on the same platform.
Another standout feature was bet365 Casino deposits and withdrawals. There are plenty of payment methods, including credit cards, debit cards, e-wallets, bank transfers, and prepaid cards. All of my withdrawals were processed in at least a day and a half, but e-wallets were the fastest, taking only a few hours.
I was also very pleased with the customer support. You can contact them by email, phone, and live chat, whichever is your preference. They were happy to help, informative, and fast to reply whenever I got in touch with the team.
It wasn’t all perfect. I need to be critical since I’m comparing it to the leading online casinos in the US. I had a few issues with the size of the gaming library and available promotions, or better put, lack of them. With only over 550 games, it has a much smaller game collection, especially when I’m used to seeing thousands at other sites.
The promotions were also disappointing. I liked the bet365 Casino welcome bonus and that it had no wagering requirements, but that was about it. There are a couple of prize draws, but it’s difficult to be picked as a winner. Key promotions like referral bonuses, giveaways, contests, and a VIP program are missing. It doesn’t feel like bet365 is going the extra mile to make the experience fun through promotions.
If bet365 Casino added more games and promotions, it could easily be one of my favorite online casinos. However, I still think it’s worth checking out, especially if you’re a player who likes gaming from your phone.
bet365 Casino ensures that responsible gaming is a priority. As one of the leading names in the global casino industry, bet365 ensures that players have access to a wide range of tools and resources to be in control of their gambling habits.
You can find the “Responsible Gaming” link at the top and bottom of the site. You'll be redirected to a page that feels like a whole other website within itself. It is split into four sections: “Responsible Gaming,” “Stay in Control,” “Support and Advice,” and “Contact Us.” These pages are full of helpful information, advice, and tips for players who may be struggling. They also encourage players to contact their customer support if they’re struggling with problem gambling and need to talk to someone.
bet365 offers various tools to help players be mindful of their time and spending on the platform, including activity tracking, deposit limits, spend limits, session limits, timeouts, and self-exclusion. Each tool is clearly explained on the “Stay in Control” page, and there’s even a YouTube video that can be watched.
For those looking for external assistance, the following organizations are available:
National Council on Problem Gambling: This organization provides nationwide support through its helpline at 1-800-GAMBLER, texting at 800GAM, or online chat.
Gamblers Anonymous: They provide meetings across the US where individuals can join and share their experiences.
State-specific resources: New Jersey, Pennsylvania
At WSN, we’re committed to creating a safe and responsible gaming experience for our readers. Further information about this can be found in our responsible gambling section.
Our review process is grounded in hands-on experience, no guesswork or fluff, but real-life casino testing. For each online casino that we review, we are given a budget of $1,000 so that we can fully explore what it has to offer. We dive deep into the platform’s promotions, banking, and games so you know exactly what you’re getting before you even sign up.
For this bet365 Casino review, I spent $310 altogether to test the welcome bonus and payment methods. This was enough to test a variety of different games. Plus, I had the free spins from the welcome bonus. I started off with a $10 deposit and made further ones during the week. I didn’t have any bonus funds during my time on the platform.
Halfway through the week, I withdrew $120 in winnings. By the end of my review period, I had another $170 in my balance that I cashed out. All of this was split across the available payout methods.
Our team dedicates at least two hours to analyzing these five key areas:
Deposits and withdrawals: We use real money to test depositing and withdrawing, examining processing speeds, transaction limits, and the available payment method. We like to see a range of credit cards, debit cards, e-wallets, and bank transfer options. We also highlight the best choices for fast and convenient transactions.
User experience: The design of a casino can make or break the experience. We assess the navigation, performance, and visual appeal of each platform. Our team tests how it works across the website and app. We value a sleek, modern casino that is also intuitive and organized.
Games: This is the fun part! We test a diverse selection of games, playing all types that are available. We look for a good mix of slots, table games, live dealer tables, and variety games. We also check out the software providers and see if there are big names that we recognize.
Promotions: We opt into every promotion offered, including welcome bonuses, ongoing promotions, VIP programs, and more. Our aim is to determine whether these offers add value or are easy to claim. We break down the fine print and explain exactly what you’re getting.
Customer support: We contact customer support through available channels, including phone, email, and live chat. We test how fast, professional, and informative the team is in their replies. We also review the casino’s FAQ section and how good the responsible gambling tools are.
At WSN, we’re all about digging deep to uncover the real player experience. Our approach is immersive and thorough, ensuring every feature is tested, every claim is verified, and every review reflects what you’ll actually find at an online casino.
We don’t just skim a platform; we actively engage with it. From signing up to depositing, playing games, withdrawing winnings, and talking to customer support, we go through the full journey so you don’t have to. Every review is built on actual experience, so you get personal and firsthand insights.
Our team consists of industry veterans who have spent decades in the gambling industry. We know what works, what doesn’t, and how it compares to competitors. There’s no sugarcoating; it's just expert analysis that tells it like it is.
We value your time and future casino gaming experience. That’s why we focus on delivering clear, insightful, and practical reviews that help you make informed choices. We give you all the information you need before you decide on an online casino.
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